CCSI COVID-19
Technical Assistance Bulletin
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May 1, 2020
Billing Modifier “CR” (Catastrophe/Disaster Related) on a Claim 
Know when to use the modifier CR on a claim
As you navigate through all of the complexities associated with the COVID-19 public health crisis, we’re working hard to stay on top of rapidly changing federal, state and local guidelines – and their implications for agency operations. 

We're Here to Help
As always, we’re eager to hear from you – if you have questions, or if there are specific areas you’d like to see us address, please email Amy Jackson below or contact us at askccsi@ccsi.org .

Find Guidance Documents on Our Website
As we pull together the latest information that we think will be helpful to you and your staff, you can find everything on our Coronavirus (COVID-19) Guidance and Updates web page .
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Senior Healthcare Consultant
Coordinated Care Services, Inc.
Billing Modifier “CR” (Catastrophe/Disaster Related) on a Claim 
OMH and OASAS recently issued guidelines for provision of telehealth services and related billing intended to afford providers sustained revenue to maintain operations, while ensuring the best possible provision of ongoing care and support. We’ve included some questions and answers in this week’s article that may help your billing staff clarify when the modifier CR should be used.  
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COORDINATED CARE SERVICES, INC. (CCSI) www.ccsi.org