Will hiring investments not made in years past continue to haunt you in the years ahead? If so, be prepared to lose your business one customer at a time.
Even as economic growth continues, some leaders remain so focused on short-term cost containment that they are overlooking the longer-term impact of vacant positions.
Instead, cost-focused leaders tend to see a position vacancy as a reduction in expenses, rather than the investment in productivity, mistaking salaries for expenses.
Vacancies send a message of weakness and might even encourage your competitors to become bolder in approaching your customers and your employees.
Be proactive. Strategically develop those areas of your company that have direct contact with the customer...both your customers AND your competitor's customers.
Remember: With the right team you can build a build a business one customer at a time, and without that team you can lose a business ...
one customer at a time!
