*Drivers will also receive these notifications by either email or U.S. Mail, per the preference indicated during registration. Drivers can update the delivery method, but cannot turn off these notifications.
SAP and MRO Qualifications Reminder
To remain eligible to fulfill their role in the DOT drug and alcohol testing program, SAPs and MROs must continue to meet the requirements established in 49 CFR part 40 (§ 40.121 for MROs, § 40.281 for SAPs). The Clearinghouse has been updated with a reminder about this continuing obligation, and FMCSA will send email reminders to MROs and SAPs periodically about this requirement.
Clearinghouse Questions
Motor carriers are able to link their Clearinghouse accounts with their FMCSA Portal accounts. To do this, they must be able to log in to their Portal account. Any users experiencing trouble with their Portal account can request assistance using the contact information below:
FMCSA Portal Registration Call Center
800-724-2811
Hours of operation: Monday thru Friday 8:00 a.m.-8:00 p.m. ET
Direct other stakeholder questions about using the Drug and Alcohol Clearinghouse to 844-955-0207 or the Clearinghouse Help form in the Contact Us page.