Top five take aways from new PCI guidelines  

In November 2018, the global PCI Security Standards Council published its long-awaited new Information Supplement entitled Protecting Telephone-based Payment Card Data.

John Greenwood, Executive Director of Compliance3 and a contributor to Syntec's recent  white paper on PCI DSS in contact centres believes these guidelines to be "a real game changer". Over on the Syntec blog he explains why. 


Check out our infographic to discover the headlines from our recent research into changing consumer attitudes to payment by phone, or download the complete research report here. 
6 steps to card payment security in call centres using CardEasy
  • Payment card data is no longer seen, heard or stored in contact centres or call recordings
  • Improves customer experience and call handling times
  • Flexible on-premise and cloud deployment options
Watch our video CardEasy demo here. 

Updated guide to PCI DSS in contact centres
 
This newly updated 2nd edition of our eBook is a collection of blogs from Syntec's website since 2014. 

It provides a comprehensive guide to all aspects of PCI DSS management in contact centres, from implementing a PCI project and first thinking about PCI compliance, all the way through to the specifics of what compliance involves for different aspects of your contact centre operation.

Visit our website now to download your free copy.

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