Ensure your fast lube managers are trained to the highest level of industry standards at AOCA's upcoming Management Certification Courses! Join us in Irvine, CA on 
August 6th - 7th or Dallas, TX on September 10th-11th.
A Look Back At iFLEX 2019

iFLEX at The Car Wash Show 2019 took Nashville by storm earlier this month, and broke records along the way. Let's take a look back at AOCA's signature event! 

Are you taking advantage of the discounts available through our partner Savings4members? The Savings4members team has prepared a brief video highlighting the savings currently available.  

Q&A  with Affinity HR's  Claudia St. John
Q:   We are considering putting in place a revised work-week policy for the summer months.  Do we need to revise our handbook to do so?
 
A:  No, you don't need to revise it if it is a trial or something you're just planning to roll out for this summer.  We do recommend that you create a policy for it, however, so that employees understand how to implement it and understand how it relates to existing vacation and PTO policies.  You can roll out the temporary policy and have employees review and sign it.  It should also have a time period indicated such as the policy is in effect 6/1/19 - 8/31/19.  
Introducing the AOCA Vendor Cup
AOCA would like to acknowledge our vendor members who serve as ambassadors for our association and industry! AOCA's Vendor Cup will be awarded to the vendor member who referred the most new members to AOCA during the prior calendar year. Be sure the referred member lists your name or company name in the "Referred By" box when registering for membership online. The inaugural Vendor Cup winner will be announced at iFLEX 2020. 

Questions? Contact [email protected] or (800) 230-0702. 
Want to Keep Your Best Employees? - Time to Talk about Pay Again
In a previous article, we talked about some of the unique compensation challenges that occur in this tight labor market when hiring new employees. This month we're focusing on some ideas for retaining your best employees in this same tight labor market. These are the employees that your competitors may be trying to lure away because they've lost people to their competitors. Or maybe your employees are just looking around for a higher salary and more opportunities. Or maybe they're just plain unhappy where they are.

Search engine algorithms are always changing, but you don't have to change your content to increase your  Search Engine Optimization ranking for your web sites.

There are many things you can do by simply tweaking and organizing the content you already have to increase your ranking and climb up the search engine ladder-and you don't need to be a web master or digital marketing guru to do them.

Are You Required to Provide An Application When You're Not Hiring?
Q:   If someone comes in asking for an employment application but we are not hiring for any positions, are we still required to give them an application?
 
Introducing Your 2019-2020 AOCA Board of Directors 
President: Bill Floyd, Lucas Oil Center 
Vice President:  Mark Bochnowski, Lube 'n Go, Inc.
Treasurer: Amber Kossak, Solid Start/ True Brand
Secretary: Justin Cialella, Victory Lane Quick Oil Change
Immediate Past President: John Lindsay, Power Lube Express Auto Care
Director: Sue Ackley, Oil Change Plus 
Director: Dave Everett, Service Champ
      Director: Eric Frankenberger, Oil Changers
Director: David Haney, Oil & Lube Express
Director: Jeff Malicote, Valvoline
Director: Aaron Porter, Pit Stop Oil & Lube
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Phone: 800.230.0702 | Website: www.aoca.org