During the summer, we have been working towards opening up the demo service again. It would be limited to one rider at a time from Calver, and we have developed a way of working that we think would keep you and us safe. More to the point, after selling the demo fleet at the start of lockdown, we have built up a few droplink bikes to cover most bases.
However, given that the government - just last week - asked people to work from home if possible, and with Covid infections on the rise again, we just don't feel that it is sensible or safe to be opening the service and encouraging people to move around the country when they needn't.
What I wanted to do by sending this out is to asure people that we haven't given up on demo at all, and we're actively working to get something up and running when the time is right, but for now the service remains closed.
The logical conclusion of this is also that even if we do manage to open up the service at Calver, we can't see a situation where we will be back on the road for some months.
Believe me, we know how important the demo service is, and how important it is to you to want to try before you buy, but in the absense of being able to offer the service I do want to highlight a couple of things:
1) Our Love It Or Your Money Back guarantee. This has been our policy for a while now, but it applies even more in this situation. If you buy a Cotic and have 30 days you aren't completely convinced, just pay to have it shipped back to us and we'll issue a full refund
(Terms and Conditions Apply)
2) We have been direct selling for a loooooooooooong time. We know the bikes inside out, and we have sized up 1000s of riders via email and phone conversation. We put Cotic base tunes on all our shocks, and if you wanting to tune the ride even further, we're just an email or phone call away.
It's been a weird old year, and it continues to be so. I want to thank each and every one of you who has made that commitment to Cotic and taken the plunge on a new bike or frame, especially if you were hoping to demo. It's means a huge amount to us all, and we know and respect the level of trust you have put in us. We've got your back.
