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May 2019

TIPS FOR YOUR TAP Flushing your lines

Flushing your water lines daily helps you maintain water quality in your home. How do you flush your water lines? Our video provides simple, step-by-step instructions.

National Drinking Water Week -- May 5-11 Kick off the week with our popular Walking Wednesday event and continue the celebration of water all month long! Learn at Walking Wednesday -- May 8 Tour with Preservation Kentucky -- May 18 Shop at the Buy Local Fair - May 19

Walking Wednesdays are back! What better way to celebrate Drinking Water Week than to see where it starts! Take a look inside our beautiful Crescent Hill Gatehouse during our popular Walking Wednesday program , which will kick off for the season on May 8. The Walking Wednesday program is offered the second Wednesday of the month from May through September from 11 a.m. to 1 p.m. and 5 p.m. to 7 p.m. The event is free. We hope to see you May 8, June 12, July 10, August 14, and September 11!

Historic tour honors two of Louisville Water's properties Preservation Kentucky's Tour120 is a statewide heritage program designed to bring awareness to the commonwealth's beautiful historic assets. Louisville Water is proud to have two of the sites: Louisville Water Tower Park, which has the oldest ornamental standing water tower in the country; and the Crescent Hill Gatehouse, which was beautifully restored in 2011. We will host tours of both sites on Saturday, May 18 from 10 a.m. to 3 p.m. We hope to see you there!

Keep Louisville weird by shopping local at the annual Buy Local Fair!

Join us for the Buy Local Fair on Sunday, May 19 from 12 - 6 p.m. at Louisville Water Tower Park (3005 River Road) for: Local businesses, artists, craftspeople, and farmers Local food, beer, bourbon, brandy and wine Live entertainment Iron Chef-style cooking competition Kids activities Relax on The Back Porch Green event featuring recycling and composting! And don't forget to bring your pure tap bottle or any reusable bottle to fill up with refreshing pure tap for free! Admission is free too (parking $7 per carload, free for bicycles).

Louisville Water receives excellent grades for water quality Louisville Water customers are receiving important information on the quality of their drinking water. We are proud to report that Louisville Water met the strict health requirements established by the Environmental Protection Agency (EPA), and the community’s drinking water has excellent water quality. In fact, we produce some of the best water in the country !

Where is this? You could win a prize if you know! We had such an amazing response last month to our 'pure tap moment' photo for our monthly contest that we decided to do another one this month. This pure tap moment photo was taken pretty far outside Louisville Water's service area by an employee. Do you know where this one was taken? The first five people to  send the correct answer  will receive a pure tap prize pack! Good luck! ------------------------------------------------------ Congratulations to Danya Frasier, Dan Burgess, Kiersten Davis Kolstad, Heather Poole, and Brian Sabo! They were the winners of the April picture contest. It featured a 'pure tap moment' from Chicago in front of the 'Bean'!

Reminder! The lobby at 550 S. Third Street now closes at 4:30 p.m. Use the drop box located by the lobby doors or the drive-up drop box on Chestnut Street for bill payments anytime.

Got a Question? Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times.  You can also visit LouisvilleWater.com  and click on the  Link icon  for information on your account, or click on the  Contact Us  heading to send us an email.  And we are available through  Facebook  and  Twitter  as well. No matter which way you contact us, we are happy to help!

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