May 18
You’ll learn ...
  • How you can increase the levels of collaboration and mutual support among team members, co-workers and managers
  • How to express your ideas in ways that gain the attention, support and respect of others
  • How to quickly "fit in" with any group of people
  • How to make an unforgettable, positive first impression on anyone
  • And much more
Excellent interpersonal communication skills are the most potent career and personal skills you can possess. Learn how to communicate effectively and confidently with these practical and proven techniques and skills that are essential for managers, supervisors, team leaders ... anyone interested in heading for the top!

 May 21
You’ll learn ...
  • The "pre-writing" technique that´ll have the words flowing effortlessly!
  • How to know if your paragraphs are in a confusing, illogical order ... and the best way to fix the problem
  • How to avoid the trap of wordy opening paragraphs that leave the readers wondering "Huh?"
  • The 12 most damaging blunders in business writing–-sidestep these at all costs
  • And much more!
Gain dozens of field-tested strategies relied on by today´s most effective business writers. Learn how to present your ideas clearly and persuasively ... select words that fit your meaning ... spot misused verbs ... pronouns and punctuation ... avoid communication misfires ... and much, much more.

May 21
How to write powerful e-mails, letters, reports, and proposals that get results
See immediate improvement in every writing project!
  • No more missed deadlines! Learn professional writing techniques that help you overcome writer's block and complete every writing project faster and easier.
  • Get support and approval for your ideas with proposals, letters, and memos that inform and persuade your reader.
  • Use surefire tips for writing tough assignments — "bad news" memos, complaint letters, memos to top management, and more.
  • Discover professional writing strategies that help you tackle even the most complex writing projects with ease.
You might think that writing is a talent that a few lucky people are born with. Sure, it comes more naturally to some, but don't buy into the myth that only certain people can write. If you've always told yourself — and others — that you just don't have a gift for writing, it's time to dispel that notion!
You can produce clear, sharp, effective copy — it's just a matter of learning a basic set of writing skills. Attend this business writing seminar and you'll learn, step by step, how to shape your thoughts and organize your words. Forget about stuffy grammatical rules that are complicated and hard to remember. This seminar focuses on day-to-day writing, bringing you up to speed with skills that will be useful to you for the rest of your life.

May 31
Straightforward solutions to your employee discipline problems
These days you just can't afford employees who drag down morale, destroy productivity, and distract you from important projects. Here's a proven system for dealing with difficult employees once and for all. 
At this seminar, your management team will learn how to ...
  • Approach an employee about the problem behavior … in a way that minimizes accusations, hostility, and defensiveness
  • Create an improvement plan … and get your employee to commit to it
  • Coach the employee … so there's no chance of misunderstanding
  • Document the process … to encourage steady progress
  • Discipline, reassign, or dismiss the person if the problem doesn't improve … and handle it all fairly
With the skills you will gain at this seminar, you'll get your difficult employees to pull their own weight. You'll eliminate "weak links" — and reveal a fully functioning team.
Recognize these difficult employees?
The "bad attitudes".
They complain constantly, and their dismal outlook is poisoning the rest of the team. Often, they have the skills to do their work well, but they fall short when it comes to enthusiasm, energy and commitment.
The unskilled.
They just don't have the skills they need. Maybe their jobs have outgrown them. Maybe they never had the skills, and it's becoming more and more apparent. Or perhaps they simply lack good judgment.
The misdirected.
These employees aren't really difficult at all. They work hard and demonstrate their commitment. Unfortunately, they're confused about what you expect, or they've gotten distracted from their goals. They'll be happy to perform if you can help them find the way.