When
Wednesday, June 24, 2020 at 8:00 AM EDT-to-
Friday, June 26, 2020 at 12:00 PM EDT
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Where
Faena Hotel Miami Beach
3201 Collins Avenue
Miami Beach, Florida 33140
Tuition
- One Attendee: $1,245
- Two or More: $1,000 each
Cancellation Policy
- Within 2 weeks of event, registration can be transferred to another session
- 50% Cancellation Fee Once Registered
Hotel Reservations
FAENA HOTEL MIAMI BEACH
3201 COLLINS AVENUE
MIAMI BEACH, FL 33140
Room Rates:
- Room Rate: $250 (group rate offered 3 days pre/post meeting pending availabilty). Room rates for this luxury venue currently $375+ per night.
- $35 Daily Resort Fee
- Included in Resort Fee: Complementary access to Tierra Santa wet spa, access to oceanfront fitness center, chaise lounges, umbrellas, towel service at Faena beach and pool, in room and property WIFI, Digital newspaper via ipad, access to Faena 's House Car upon first come availability, complementrary welcome beverage.
- Check In: 4:00pm
- Check Out: Noon
Please call in-house reservations at Faena Hotel Miami Beach: 786-655-5575 and reference GoCUCards to secure accommodations.
100% deposit due at booking. Cancellations accepted by hotel until Sunday, May 24th, 2020.
Airports
- Miami International Airport (MIA)
- Fort Lauderdale International Airport (FLL)
As always, many thanks to our long term sponsors!
Each will be onsite at the session!
Join us in Miami Beach, Florida
June 24th-26th, 2020
at the fabulous
As noted in Luxury Travel Magazine, January 2020:
Located on a gorgeous stretch of Miami Beach, Faena District Miami Beach, the 169-room hotel designed by visionary Alan Faena is the ideal destination for a winter escape. Faena Hotel Miami Beach features an artful visual language that recalls the glamour of the 1950s with stunning Art Deco appeal. To make his vision come to life, he enlisted film director/producer Baz Luhrmann and Academy Award winning costume designer Catherine Martin to develop the narrative for what would become the essence of Faena Hotel Miami Beach. Together they created an artful visual language that recalls the glamour of the 1950s: stunning Art Deco appeal, old-world grandeur, hardwood floors, sumptuous Faena Red velvet and cool blue tiled bathrooms. As part of our commitment to transform the ordinary to the extraordinary, Faena Hotel Miami Beach features remarkable works by artists including Damien Hirst, Jeff Koons, Alberto Garutti, Gonzalo Fuenmayor, Manuel Ameztoy and Juan Gatti. Faena Hotel Miami Beach is also home to Los Fuegos by Chef Francis Mallmann, Pao, Faena Theater, and the Tierra Santa Healing House, a one-of-a-kind South American inspired spa with a holistic approach to healing, fitness and relaxation.
Ondine is keeping her theme in 2019 of using The Leading Hotels of The World brand to celebrate 17 years in business. Luxury boutique hotel accommodations at a fraction of the regular rates!
About The School:
The School of Credit Card Program Management (SCCPM), founded by Ondine Irving of GoCUCards.org is the original source of credit card education for credit unions to learn how to effectively manage and operate the "perceived" complexities of credit card program management.
Attendees will return from the 2.5 day sessions feeling motivated and empowered to increase credit card program performance and profitability, while ensuring the program offered to members remains fair and ethical. We use YOUR individual credit union data!
Each attendee will also receive Ondine's newest 2020 training manual, Raiders of The Lost Cards, a 300 page training guide used for the class and as a future reference tool. In addition, each attendee will receive Ondine's patented excel tracking tool.
Each session is limited to just 30 attendees due to the volume of work involved during class.
Value of Ondine's Service:
In order to become profitable, credit unions must have a well-managed program. Since 2008, The School of Credit Card Program Management (SCCPM), has taught all levels of employees; from Board Members to CEOs to Card Program Managers and employees of all levels from lending, operations and finance.
You will bring your own credit union data and we will analyze and review all aspects of your card program offering and key metrics.
Ondine teaches how to manage and run a truly profitable and successful program:
- Increase income and reduce expenses
- Improve operational efficiencies
- Implementing marketing tactics based on analytics
- Understanding and measuring the true meaningful card metrics
SCCPM shows credits unions how a credit card program can be successful without gouging members with unneccesary fees and high interest rates.
Our schools will show a credit union how to identify cost savings to pass along to the members while actually reducing many cardholder fees.
More Event Details
Each attendee will receive Ondine's newest 2020 training manual, "RAIDERS OF THE LOST CARDS"- a 300 page training guide for the class and for future reference.
Key Topics Covered:
2020 Payment TrendsCompliance/Disclosures
EffectiveCredit Card Portfolio Analysis tracking (utilizing Ondine's patented spreadsheet)
Credit Line Management
Open Discussions with Credit Card Processors and Loyalty Providers
Interaction with other credit union payment staff
Product design
Rate Structure
Income Audits
Expense Audits
RFP Basics
Understanding Processor Pricing
Organizational Structure
Marketing Strategies
Processor Invoice Reviews
About Ondine Irving and GoCUCards:
GoCUCards is the credit union industry pioneer for credit card program management. Since 2003, founder and credit card expert Ondine Irving is the leading program advocate for credit unions nationwide. Educating over 2,000 credit union employees, (including card processor employees) and working with over 800 credit unions nationally, credit unions can access unbiased information to support the financial, operational and marketing aspects of the credit card portfolio performance.
In addition to the School of Credit Card Program Management, GoCUCards offers Credit Card Portfolio Evaluations, an online member forum, on-site consulting and webcasts to support both credit unions and consumers.