Monthly Newsletter
      April 2018
What makes the latest release of the Panasonic Toughbook 20 better than ever? 

HERE'S THE LATEST INFORMATION ABOUT RUGGED MOBILE TECHNOLOGY 

The new Toughbook 20 offers new standard features, increased performance, and longer battery life. 


In This Issue
Lexmark Recognized for Excellence in Manufacturing
Lexmark announced it has been honored with three 2018 Manufacturing Leadership Awards from the Frost & Sullivan Manufacturing Leadership Council . These awards recognize companies and individuals that are shaping the future of global manufacturing. 

Lexmark won awards for outstanding achievement in three categories:

Smart Products and Services Leadership -  Lexmark built a tool to improve the device installation process for Lexmark's managed print services customers, automating device configuration and data collection.  

Data and Analytics Leadership - Lexmark implemented an automated tracking system that gathers, charts and enables analytics of data produced during hardware manufacturing. 

Operational Excellence Leadership - The Lean Transformation project was initiated to implement a single Lean management system to govern all global technical support center practices, eliminating the need for geographic teams and optimizing agent utilization. 

This marks the sixth straight year Lexmark has won the maximum number of Manufacturing Leadership Awards a company is eligible to receive in a calendar year. 
Time to Upgrade Equipment or IT Services?
 
For many businesses, "when" predicates this question, not "if." Most modern businesses are always looking for new technologies or services to help them operate faster and more efficiently. However, many business owners won't rush to upgrade technology tools or invest in a new IT service offerings if their current technology or situation works fine.

However, the truth of matter is, complacency leads to stagnation, something a business should avoid if it wants to grow and differentiate itself.

So, how can you decide whether to bring on new technology tools or upgrade your existing ones, and how will that impact the technology you already have in place?
Lexmark Introduces Pharmacy Order Assistant Solution

Lexmark International Inc. has announced Lexmark Pharmacy Order Assistant, a solution that fills the paper-based gaps in pharmacy order workflows, allowing users to process complex, paper-based pharmacy orders from their existing Lexmark smart multifunction printers (MFPs) for increased accuracy, speed and safety.

Welcome New Employees

Lee Ann Travnicek - Sales Rep, Itasca Branch
Brian Jennings - MFP/IT Tech, Peoria Branch
Customer Kudos

Vince Daudelin , IT/MFP Sales, Itasca Branch 
 
I just want to thank you for reaching out to us with CDS.  I have always trusted your judgment and you have not failed me once.  I am glad that you found this company and you seem to be very happy there and in return we have benefited from a trustworthy company.  We are not a big company and have always preferred smaller companies alike to do business with.  I myself will not be pushed into anything and I appreciate the fact that there is no hard sell involved with CDS.  
 
When our file server went down, I called your company since we had originally elected to go with the prepaid block of time.  Mike Martinez was sent over here after a brief call from him, he got here within 20 minutes which I did not expect.  I had thought that this was it, we lost everything and Mike saved the day.     
 
I am not one to really give praise, but I really want to give credit to Mike.  He was very knowledgeable in finding a solution to our problem.  He tried several things to see how it happened.  The corrupted file was a transaction file that goes throughout the whole program and without being able to open that file nothing worked at all.  I was in panic mode because the person we had, closed his company and the owner of the program is no longer around.
 
Mike was determined to get this up and working again somehow. He found a fix on line that actually fixes Fox Pro errors at a cost of $27.00 for the download which Mike did after talking with me about it and for that amount I had to take the chance.  After several tweaks the whole system came back up and we lost nothing.  He had me check the program to make sure I could get into everything before he left.  IT WAS ALL THERE!!! 
 
If Mike as well as yourself are any indication of the many people you have working at your company this will always be a win win for customers.  I just had to thank you again for showing me what you had to offer at CDS as well as having no high pressure sales pitch.  I truly believe that the person who you are dealing with first, you either like them or you don't.  I am relieved that we now have a full service company that will be looking out for us.   
 
I signed the MNS contract with CDS and look forward to a favorable relationship with you all.
 
Sincerely yours,
 
Sandy,  Aloha Freightways, Inc.,  Addison, IL 
Congratulations Bob and Maria McGowen

Big sister Isabella and Matthew
Please welcome Matthew McGowen, son of Bob and Maria McGowen, Itasca branch office.

Born: March 22, 2018, 
Weight:  9 lbs, 1 ounce
Length:  22 ¼ 

We ask for your prayers... 

Please keep CDS employee, Phil Jessup, in your prayers.  Phil is one of CDS' most beloved and long-term employees.  Thank you.  
Fit Facts

Color World of Printing

Call Color World of Printing today 217-753-1049 or visit us on the web www.colorworldofprinting.com for all your printing needs (large or small).

Full color offset, high-speed digital presses, specialty items and a full-service graphic design and support team.