Here we are, over two decades into our work at Protocol Link, and I can't stop smiling. We are doing better than ever! 2018 was one of our strongest years and to me, it is particularly gratifying to see how far we've reached. Since the early days, we've completed nearly 900 projects for over 100 clients without sacrificing efficiency or quality. In 2018, we spent 75% of our working hours on client projects and delivered several significant projects with teams of six or more. Moreover, in each of these large projects, our clients asked to renew our work with multiple scope extensions.
We rely on these metrics day-to-day not only because they testify to the quality of our work, but because they remind us of the enormous human capacity amassing behind these projects. After all, it was precisely the work of such a high caliber that led to our recent announcements promoting Bryn Domin to the role of Manager, Quality Assurance and Compliance and Scott Buckely to Director!
The success of our company and the success of our people in 2018 are gleaming, golden signals to me. But when I ponder whether our work is meaningful, and whether it matters, I try to peer behind these numbers. To me, we do our work because the service we provide is vital. The life sciences companies we aid are named that way because they are literally life-giving. Thinking about the work we have been able to complete in partnership with our clients, I truly believe there are more happy and healthy people on this planet.
Now that is something to smile about.
Dipak Doshi
Chief Executive Officer, Protocol Link
