The Monthly Recharge - April 2018, Resilience over Strength
http://www.conservationmagazine.org/2013/03/good-bye-sustainability-hello-resilience/
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L+D Board of Directors

Ryan Baum
VP of Strategy
Jump Associates, CA

Matt Glendinning  (Secretary)
Head of School
Moses Brown School,  RI

Trudy Hall (Board Chair)
Director of Strategic Initiatives
Forest Ridge School, WA
 
Brett Jacobsen (Vice Chair)
Head of School
Mount Vernon Presbyterian , GA
 
Barbara Kraus-Blackney (Treasurer)
Executive Director
Association of Delaware Valley Independent Schools (ADVIS), PA 

Brenda Leaks
Head of School
Seattle Girls School, WA

Karan Merry
Retired Head of School
St. Paul's Episcopal School, CA

Natalie Nixon
Founder
Figure 8 Consulting, PA

Kaleb Rashad
Principal
High Tech High School, CA
 
Carla Robbins Silver (ex-officio)
Executive Director
Leadership+Design, CA

Matthew Stuart
Head of School
Caedmon School, NY

Brad Weaver
Head of School
Sonoma Country Day School, CA

L+D Fellows
2017-18

Peter Boylan
Dean of Students
Turning Point School, CA

Tim Best
Science Teacher
Science Leadership Academy, PA

Michael Coppola
Academic Dean/Dean of Faculty
Chestnut Hill School, MA

Liam Gallagher
Director of Making and Doing
Upland Country Day School, PA

Jeremy Goldstein
Director of Washington Program
Episcopal High School, VA

Lisa Griffin
Humanities Teacher
High Tech High School. CA

Derek Krein
Director of Professional Growth
Tabor Academy, MA

Mike Molina
English Teacher
Gillman School, MD

Tom Taylor
Upper School Director
Breck School, MN

Kate Turnbull
Science Department Chair
Metairie Park Country Day School, LA

Chelle Warbrek
Lower School Head
Episcopal School of Dallas, TX

Emma Wellman
Director of Extended Day Programs
University of Chicago Lab Schools, IL

The Strong may Survive but the Resilient will Thrive
Carla Silver, Head L+Doer
Leadership+Design
April is nearing a close, and May is about to sneak up on all of us school people - throwing the inevitable curveballs at us.  It is actually a perfect month to dig into the eighth chapter in Whiplash: How to Survive our Faster Future by Jeff Howe and Joi Ito. We've been enjoying this book all year, but somehow the topic of "Resilience over Strength" seems to be timely as we prepare for the most relentless month of the year.

As an originator and neophile, I rarely read the same book twice or watch the same movie over and over again.  Why would I do that when there are so many other books to read, and movies to watch? I make a strange detour from this behavior when it comes to podcasts.  I will sometimes listen to the same podcast two or three times - maybe it is because I can't easily look back at my favorite parts (although the transcripts are often available) or maybe it's because I am an auditory learner. Regardless, there is one podcast I have listened to about a dozen times  - a Freakonomics episode from March 2016: How to Be Great at Just About Everything  which is essentially an ode to the resilient and persistent learner.  I guess I listen to this one on repeat because I am ever hopeful that I will become truly great - at something.



Freakonomics host Steve Dubner, builds this podcast around the work of Anders Ericsson, a professor at Florida State University who has studied this topic for most of his career. His work has inspired the 10,000 hours idea that Malcolm Gladwell write about in Outliers and the "growth mindset" theory of Carol Dweck.  Ericsson's research has supported the idea that with enough "deliberate practice" humans can achieve a high level of skill in almost anything. While Gladwell prescribes a magic number of hours, Ericsson believes that 10,000 hours alone is futile and that it is all in the kind of practice we do and the coaches/guides we have along the way. It helps to have some innate talent, but talent alone is no guarantee of greatness.  In his 2015 book Peak:Secrets from the New Science of Expertise , Ericsson writes about the highest achievers in any given field. "The clear message from decades of research is that no matter what role innate genetic endowment may play in the achievements of "gifted" people, the main gift that these people have is the same one we all have-the adaptability of the human brain and body, which they have taken advantage of more than the rest of us."

The most important distinction of Anders Ericsson's work is that the simple act of repeating a task will only get you so far. You can get to a point of automation and general competency, but simply running 5 miles a day or even 10 miles a day, will not improve your running after a certain point. Instead your practice must be purposeful which according to Ericsson means it is focused, requires feedback and forces you out of your comfort zone .  It requires a certain amount of resilience to imperfection and the ability to of fail forward.  The brain is amazingly adaptable when put to the right training conditions, and with these three elements in place, anyone can drastically improve.

The implications for us as educators from this research are profound and go beyond promoting a growth mindset in students.  While growth mindset is probably a prerequisite to deliberate practice - one needs to believe they can actually learn something and get better at a skill or knowledge - it is really just scratching the surface.  As educators, it means we also need to design the right kind of practice - not simply repetition and regurgitation - and it means we need to be giving feedback - lots of it.  Most importantly, we need to be prepared for our students to get comfortable with being uncomfortable. John Kotter calls this the "productive range of distress" and it is necessary for growth to occur.

This isn't just about student learning either.  I believe it means that as the profession of teaching evolves,  we are all going to need to engage in deliberate practice if we are going to be truly great at our work of designing meaningful, relevant and engaging learning experiences for our students.  And as leaders, we will need to hold ourselves and our faculty and staff in that same "productive range of distress."  Like a good coach, we need to know how hard to push and when recovery is necessary, but we can't expect growth and improvement without discomfort.

My friend and colleague Christian Talbot of Basecamp often asks whether a school seems to operate from a position of scarcity or abundance .  In other words are there a finite amount of leadership opportunities or awards or experiences that are limited to the "top tier" of students - the innately strongest?  Or are there ample opportunities for those who might have a budding interest and are willing to work hard to improve, excel or even do what it takes to become truly great at something?  What does your school do to provide opportunities for the students who may not be the strongest, but just might be the most resilient - and what are you doing to cultivate that resilience and allow it to emerge? This is not the same as giving everyone a trophy for participation.  This is about helping every student to pursue a level of greatness at something.

Meanwhile in our organizations, we need to be more resilient than ever as we adapt to rapidly accelerating world with paradigm shifts. As Ito and Howe smartly write,  "We are all infallible. No matter how strong we try to appear, something can take us down. There is no institution or person that is too big to fail. We know that now, in an age of disruption and dislocation."  Therefore, none of us personally or institutionally can rely on what have perceived as our strengths simply because those are things we have always done well. How can we be so sure that those same attributes still hold the same value to a new market, and what if some other school or organization or individual can simply do those things better and add more value? We need to develop greater adaptability, a willingness to take risks and try new things, and a tolerance for failure. These three things will provide us, as Howe and Ito write,  an "immune system" for the future. We don't always need to be proving our strength, but rather practicing resilience if we want to thrive.


Wishing you all lots of resilience in the coming month!

Warmly,

Carla

PS There are a few more spaces available for  Wonder Women!  We are grateful to Moses Brown School in Providence, RI for hosting this year.  If you are interested in unleashing your superpowers and developing and practicing your signature leadership presence, join us!
Practices of Resilient Teachers and Leaders
Colleen Schilly, Head of Lower School, Hillbrook School
Let me set the scene for you. 

It's 11:30am on the Friday before Spring Break. The sky is clouded over and the trees are rustling overhead. Leaves shake raindrops that have collected during the day's sporadic downpours onto the ground below. On the sidewalk, two grown adults sit on the ground. I am one of them. I am aware we look ridiculous and out of place. I am aware this is not the best spot for a strategy session...but here we are. Behind me is a classroom of 11-13 year olds I am responsible for. They are busy trying to compile short videos that tell the story of their expeditionary learning experience that week. A short distance away is a young child who desperately wants to be successful, but for many reasons on this particular day is not. A series of bad choices have resulted in removal from the classroom....and now my colleague and I are stuck. What does this child need right now? What do the classmates need? What does the teacher need? What decision best balances the tension between necessary logical consequences and compassion? How will we enact our decision in a way that protects the child's dignity? Also, how am I going to help my group of middle schoolers finish their summative project when we can't properly format the video files? How many emails are piling up in my inbox that will need attention and thought after these things are done? Did I forget to eat something today? Are my jeans going to be all wet when I stand up from this concrete sidewalk? Is it Spring Break yet?

This scene, while unique in specifics to me on April 6, is representative in nature of the challenges of teaching and educational leadership today. Working with humans in community has always been both incredibly rewarding and (unsurprisingly) complicated and sticky. Add to that the proliferation of email and smart devices that, while making many aspects of life and work easier and more efficient, have also made everything faster . it is increasingly difficult to do just one thing at a time. It is increasingly complicated to prioritize tasks when there are so many avenues by which a new potential problem or proverbial fire might present itself. As leaders and teachers, how do we survive the fast-paced, ever-evolving, and multifaceted nature of our work? The authors of Whiplash, Joi Ito and Jeff Howe, suggest that the answer is resilience over strength. They write, "The classic illustration of resilience over strength is the story of the reed and the oak tree. When hurricane winds blow, the steel-strong oak shatters, while the supple resilient reed bows low and springs up again when the storm has passed. In trying to resist failure, the oak has instead guaranteed it."

I would add that in order to truly be of service to children as educational leaders and teachers we need to cultivate a form of resilience that allows us to do more than just survive the work. The day I described above is excruciating and exhausting if I am merely seeking to survive it. Instead, I propose that there are 5 key behaviors that resilient leaders and teachers can practice to maintain balance and thrive in our profession.

Resilient leaders and teachers anticipate disruption . We expect that things will not always go according to plan and are agile enough to pivot quickly. We start "from the assumption that however strong your system is, it will be compromised... Resilience doesn't necessarily mean anticipating failure; it means anticipating that you can't anticipate what's next, and working instead on a sort of situational awareness." We recognize that no matter how skillful a leader or teacher we are, we WILL face opposition, challenge, and people who just plain don't like us. There will be difficult parent meetings, students who challenge and confuse us in new ways, and lessons, meetings, or projects that don't go quite according to plan.

This means that resilient leaders and teachers also normalize discomfort . They accept that in life and work they will encounter the disruptiveness of friction, frustration, and challenging emotions. They do not lead, plan, teach, or coach with the goal of avoiding or preventing uncomfortable moments. As Jeff Howe writes, "By trying to win, I'll always lose. Only when I accept that there will be no winning or losing, just events unfolding and the way I choose to react to them, do I succeed." Resilience is not an easy muscle to build. Like everything it requires practice and, by nature, truly practicing the art of resilience requires discomfort. Growth requires feedback and feedback requires a healthy level of familiarity with uncomfortable moments and feelings. Brené Brown puts it best in her book Daring Greatly :

"I believe that feedback thrives in cultures where the goal is not getting comfortable with hard conversations but normalizing discomfort. If leaders expect real learning, critical thinking, and change, then discomfort should be normalized. 'We believe growth and learning are uncomfortable... We want you to know that it's normal and it's an expectation here. You're not alone and we ask that you stay open and lean into it.'"

Accepting and normalizing the sometimes uncomfortable nature of existence allows resilient leaders and teachers to cultivate mindsets that are open to possibility . This is the heart of the "teachable moment", the opportunity that presents itself that is, at best, peripherally related to the original plan but more often than not is completely tangential. An openness to possibility allows for creative, positive, and unforeseen new strategies, connections, insights, and more.

As Ito and Howe point out, "A resilient organization learns...and adapts to its environment." When we are open to possibility, resilient teachers and leaders are able to adapt through listening and reflection . As poet Alice Duer Miller writes, " Listening is not merely not talking, though even that is beyond most of our powers; it means taking a vigorous, human interest in what is being told us."  When we are careful, vigorously interested, present listeners we are able to more deeply understand and empathize with those in our care. Habits of reflection keep us from stagnancy and reflection is the practice most likely to safeguard against repeating the same mistakes and failures time and again.

Finally, resilient leaders and teachers need to prioritize effective self-care . This means something different for every individual, but I firmly believe that unless we take care of ourselves by setting and respecting the boundaries we need for wholeness, rest, well-being, and joy then the siren song of notifications and news feeds and updates and email and other people's "emergencies" will almost always end up dictating your inner world and priorities, and at worst color your perception of your own effectiveness. Intentionality has impact. Resilient leaders and teachers are intentional about what we give our life's time and energy to.

These practices don't promise resilience, but I do believe, as with all things, that practice makes better and will result in a steadily replenished well of stamina to joyfully, thoughtfully persevere in the profession. Empathy, flexibility, and gratitude are more powerful sources of fuel for the journey than rigid, uncompromising rules and systems.



"Danger, Will Robinson"
Rethinking Our Practices Without Getting Lost
Crystal Land, Head of School, Head-Royce School
I've just started watching the remake of the 1960's show "Lost in Space", whose reruns I watched as a child. Back then (when I was 10), I loved the campy show, the cool-looking set and of course, the intense characters. But most of all, I loved Will Robinson, the small boy for whom everything seemed to converge, even in the darkest of moments. In the new rendition, the young Will Robinson finds himself in unknown and unusual circumstances and somehow manages to view the world with an open, flexible and accepting perspective. He is small, sensitive and extremely resilient. He even manages to turn an angry alien into a devoted robot friend, all due to responding authentically to the moment. Whenever he is in danger, he hears, "Danger, Will Robinson!"--if we could all be so lucky!


 
So, what in the world does this have to do with the theme of "resilience over strength" in our schools? I can't help but think about the ever-changing landscapes of our schools. In many ways we are exploring different worlds with new kinds of schools (online, blended, one-to-one, semester programs), a diverse population of learners and ever-changing challenges in the hiring, training and retention of our faculty. It's not exactly "alien" but if we are not careful, we might certainly be outdated in this unusual landscape.
 
This year my school focused on strengthening our hiring practices by becoming focused and strategic. Situated in the Bay Area with a high cost of living, we are losing qualified faculty members to other locations where housing, cost-of-living and childcare is more affordable. We've also observed changes in mindsets about teachers' career as those new to the profession (many of whom are millennials) may be embarking on a short exploration of the teaching field, not a 15 or 25 year commitment. In addition, the need for more diversity in our teaching team is also an imperative. According to Whiplash, we need to adapt to the new environment rather than adhering to the way it was: "Over time focusing on resilience over strength may also help organizations develop more vibrant, robust, dynamic systems, which are more resistant to catastrophic failure."
 
How do we hire and actually retain teachers that will meet all these needs? I believe we need to adapt our perspective and approach to the hiring process with a laser sharp focus on retention, diversity and flexibility. "Back in the day" schools often focused on traditional candidates--those who were specifically interested in teaching. These candidates often hailed from prestigious universities, were highly focused on content, and were interested in investing in a career in independent schools. As we see millennials move in and out of the profession and navigate costly geographic areas, we need to think about a shorter retention window of three to five years, strong salaries to allow teachers to live in key metropolitan areas, training and mentor programs to help them be successful, and vibrant professional development offerings make staying for longer than a few years more enticing.
 
Additionally, my administrative team has carefully focused on "strategic hiring"--searching for candidates who can forward our school's strategic priorities, are able to work with a diverse community, who connect effectively with students and who are exceedingly flexible in both content and programming areas. The research on hiring a diverse faculty and administration is clear--it works to make organizations better at all levels. As Katherine W Phillips, author of "How Diversity Makes Us Smarter"(Scientific American, June 2014) states, "The fact is that if you want to build teams or organizations capable of innovating, you need diversity. Diversity enhances creativity. It encourages the search for novel information and perspectives, leading to better decision making and problem solving. Diversity can improve the bottom line of companies and lead to unfettered discoveries and breakthrough innovations. Even simply being exposed to diversity can change the way you think."
 
We may not be able to keep our faculty as long, but perhaps with more flexible, supportive and well-crafted hiring, we can be more nimble in our approach to this key area of success for our schools. Every year I interview seniors as they depart from the school. Year after year they cite their teachers as the the single most important factor in making their school experience stand out. As I continue to watch "Lost in Space," I'm reminded that we need to meet this new world by learning from our mistakes and adapting to a changing environment. Ito and Howe state that there is "No Fort Knox in the digital age." The status quo is no longer an option; it's crucial that we adapt.

Embrace the Thrill of Expecting the Unexpected
Trudy Hall, Director of Strategic Initiatives, Forest Ridge School
Rereading the chapter in Whiplash that inspired this month's newsletter topic, "Resilience over Strength," I had memories-not the good kind-of all the meetings I sat in over the years where time was spent planning for events that might happen "someday." Specifically, I was remembering the energy in those sorts of meetings versus the energy I feel in meetings where the conversations turn to creating the first iteration of an idea that might be the next great thing. You have been there, right? The numbing, downward dullness of planning for a potential challenge in the "perhaps and maybe" of the future versus the energizing upward lift of "yes, and" thinking about a fresh approach to an existing challenge. I am not suggesting that one should never plan for certain eventualities. (After all, I am the daughter of a successful insurance salesman.) Rather, I am thinking about how leaders can impact the type of energy that their teams bring to the critical tasks at hand simply by engaging them differently.
 
In the non-profit world, most of us operate with fewer people and greater fiscal restraints than many in the profit world. How we maximize and sustain the productive energy of our talent to achieve planned objectives matters in our world. Time spent dreaming, collaborating, and designing a fresh idea could be the best way to produce the energy of "possibility" that is a real gamechanger in school cultures. In fact, the reason why ten-year strategic plans are being replaced by strategic visioning that happens within tighter time constraints may well be that the latter capitalizes on the uplift energy of small wins and forward momentum. It is a contagious energy, one that inspires engagement, an energy that builds on itself like the proverbial flywheel.
 
On the other hand, asking teams to plan for "the inevitable" requires questions that can produce less imaginative thinking. The framing for such problem-solving may limit the ways in which creative energy is generated. There is a danger here that goes far beyond the less inspiring meetings. The Maginot Line, built by the French in World War II, is offered in Whiplash as an example of the real cost of focusing on the wrong long-term objectives: a failure of imagination. The French simply did not envision that the Germans would go around the wall by crossing the borders of neighboring countries. Much like our security planning in the United States would never have imagined that any terrorists would use commercial planes loaded with unsuspecting passengers as deadly bombs to bring down landmarks of American strength on 9/11. That sort of failure of imagination is far more likely to happen when one is asked to imagine with the wrong mindset and limited information about the wrong task.
 
While these examples are extreme, the real point is that creative energy used hopefully, optimistically, and joyfully to achieve short term wins over time builds a different kind of imagination muscle in a culture. It is the imagination of grand possibility, or, at the very least, it leads to great improv moments. Substantially lowering the stakes by focusing positively on promoting and encouraging beta testing, piloting, and prototyping fosters growth mindset, adaptability, risk-taking, playfulness and creativity-the essential "muscles" for cultures with aspirations of true sustainability in times when challenges require "just in time" solution-finding.
 
The co-author of Whiplash, Jeff Howe, personalizes this point writing about his son, whose behavior challenges created a mindset change for Howe. He calls it "making peace with chaos, or expecting the unexpected." There are so many times in our lives in which we are best served by meeting the moment with the energy we have and that investing valuable energy in planning for what "might" happen turns out to be energy ineffectively spent. As the parent of a child who has been handicapped since birth, I resonated with Howe. All in our family marvel at the way our Joe's ways of being remind us of what matters in the moment. A formal outfit without matching socks? A hand puppet instead of a handshake? The "Joe" stories in our family are endless, each with the same life lesson: "Don't make life too complicated; it's a waste of important time."
 
We know this to be true. We feel it in our homes and our schools.
 
How can a leader create a team that embraces the thrill of "expecting the unexpected?" It might be easier than you think.
 

1.  Be mindful of the impact of starting a meeting with the right energy. What is the first task asked of the group? What type of energy does it call out in the group? Perhaps it is a simple sharing of answers to a provocative question. Maybe the moment brings authentic joy into the room in a way that stirs positive engagement. This moment matters and is critical for tone setting.

 

2.  Pay attention to the language of engagement in the meeting. Make the concerted effort to replace the limits of "but" with the uplift of "yes, and." It is one of the easiest habits to get a group to learn as the fun of reminding folks to relegate "but" to the sidelines brings smiles. Try it.

 
3.  Frame the task of the meeting carefully. "What problem are we trying to solve?" is a question that can get all in the room on the same page. Is the task quantifiable and real? Will finding a new solution save time, save resources, create smiles, and, most important, make the learning environment better in the near term for students and faculty?
 
Certainly, there is a place in schools for managing risk and planning for an uncertain future. Yet, arguably, even that planning is best done in cultures that have developed the habits and muscles of creativity and imagination. In fact, wouldn't we all agree with John Muir, the environmental philosopher: "The power of imagination makes us infinite." Let's use that power to go after our future.




               

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