Mar 7
People judge you by how you communicate. Learn the secrets to coming across as positive, credible, friendly, and professional ... and watch your results soar!
It’s a fact: The ability to communicate effectively can make or break your career. Don’t believe it? Consider this staggering statistic from a survey of U.S. businesses: “Inability to communicate” and “poor communication skills” were listed as the top reasons for employees not succeeding on the job.
That probably comes as no surprise to you, because as a professional today you’ve seen time and again how people who have first-rate communication skills go farther faster in their organizations than those who don’t. But contrary to popular belief, the ability to communicate with finesse and diplomacy isn’t a gift that some are born with and the rest of us lack. It’s a skill that can be learned and mastered, just like any other skill. 
This training offers the easiest, most effective way to build essential communication skills
In today’s highly competitive business environment, effective, diplomatic communication is a skill that must be mastered if you intend to get ahead and stay there.  How to Communicate With Tact, Professionalism, and Diplomacy  is a powerful workshop that combines all facets of on-the-job interpersonal communication — from speaking to writing to listening to presenting — and shows you step-by-step how to master them. 
This intensive day of communication training boils down tons of information into “the most important of the most important” so you learn the powerful techniques, tools, and strategies that will make the most significant impact on your effectiveness. 
For example, you’ll learn ...
  • Expert techniques for exerting influence on the actions and attitudes of others
  • How-to’s for communicating diplomatically in a variety of tough situations
  • Strategies for opening the lines of communication to end energy-draining feuding and infighting in your department
  • Presentation skills that will make you a standout in meetings
  • How to make sure your e-mails and reports get better results

Mar 7
Ensure every step you take is legally sound and compliant with this HR law training course.
Class Action lawsuits … hints of sexual harassment … regulations for interviewing and hiring. There's no end to the legal pitfalls you face every day and as an HR professional, you're expected to stay on top of it all. Meeting these challenges requires continuing education that keeps you abreast of the latest legal changes along with the best employment practices.
This HR seminar will cover some of the most confusing human resources situations and help you deal with them within the confines of the law. You'll learn to cut your organization's liability risk, create a framework for every manager to follow and sidestep the legal hotspots that can trip up many HR professionals.
Our HR training program will show you how to:
  • Reduce your organization's risk of being held liable in employee management situations
  • Navigate the complexities of employment law and the court's interpretation of it
  • Avoid danger zones that can trip up even the most seasoned HR professional
  • Develop a consistent approach for every manager to use in handling employee issues
  • Meet the demands of changing legislation and varying interpretations of laws such as:
  • Family Medical Leave Act (FMLA)
  • Fair Labor Standards Act (FLSA)
  • Consolidated Omnibus Budget Reconciliation Act (COBRA)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Create a workplace environment that treats employees both fairly and legally
  • Implement new employment management techniques that boost productivity
  • Eliminate all forms of harassment and discrimination to create a safe work environment for all
  • And much more!

Mar 8 - 9
You’ll learn ...
  • To speak ... write ... communicate—clearly and tactfully
  • To make the skills of today´s best supervisors second nature
  • How to deal quickly and professionally with every performance problem
  • To give criticism in a way that creates positive behavior—not resentment
  • And much more!
Here´s the bottom line: To succeed in your expanding role, you´ve got to get in tune with the times ... and keep one step ahead of the changes. That means continually updating your skills and seeking out all the freshest ideas, latest strategies and cutting-edge techniques you can get your hands on. That´s where this intensive, hands-on workshop comes in. In just two days, you´ll get the most up-to-the-minute information and exciting discoveries available on how to manage change, motivate, discipline, delegate, inspire, problem solve ... all the critical skills you need to succeed as a supervisor.

Mar 12 - 13
You’ll learn:
  • Time-saving techniques that’ll allow you to get your work done faster with Excel
  • Adding and using the Analysis ToolPak to make complex data analysis a snap
  • How to create a PivotTable report to quickly analyze volumes of data, generate summary views, see comparisons and reveal patterns in your data
  • How to add power to your spreadsheets with Visual Basic® for Applications, including a quick way to learn VBA syntax
  • And much more!
You may use Excel daily, or maybe only casually, but one thing’s for sure—you’ve probably wished you knew more about this dynamic program. That’s why you’ll want to attend this workshop. In it, you’ll learn ways to make your job easier and increase the sophistication of your data reporting and analyzing. Each session focuses on saving-you-time techniques, advanced “how-to’s,” exploring those previously “programmer only” features and more. Along with this practical and usable training, you’ll learn how to integrate your work within the Office “family” for even greater results. If you’ve ever been frustrated using Excel because you knew there had to be a better way of accomplishing your tasks, you’ll soon be on your way to getting more done—and more efficiently—with this power-boosting workshop. Enroll today!

Mar 12 - 13
Learn how to communicate clearly and effectively and avoid blunders that sabotage your credibility with this business writing course
Give your writing style a complete makeover in just two days!
Your writing style speaks volumes about who you are. Crisp, clear mistake-proof business documents reveal a powerful, take-charge professional who's going places, fast! On the other hand, slipshod errors, dull, dry prose and grammar gaffes give the impression of someone who is sloppy, careless and not to be trusted with important assignments.
If you want to shore up your writing skills and make sure others see you as a confident, capable communicator, this dynamic business writing class is not to be missed! It's challenging, lively and so entertaining, you'll be amazed at how fast the time flies. Rest assured, this program is in NO WAY like that elementary school grammar period you snoozed through way back when! We've made sure the content of this training workshop is fun, fast-paced, high-energy and reflects the latest research into adult learning techniques.