The purpose of this Policy Memo is to inform personal care and homemaker service providers in select non-IDD waivers and Case Management Agencies (CMAs) of a policy change for travel time billing, adjustment of current rates, and other information related to travel time billing for personal care and homemaker services.

This memo provides policy guidance for stakeholders to comply with Address Confidentiality Program ACP rules while collecting EVV records for appropriate Health First Colorado services.  

The purpose of this Operational Memo is to inform Community Centered Boards (CCBs) of operational instructions on contacting the Department with questions or requests regarding Supports Intensity Scale (SIS) and Support Level related topics

The purpose of this Operational Memo is to inform nursing facilities, nursing facility management companies and cost report preparers of operational instructions on reporting COVID-19 supplemental payment revenue issued May 22, 2020 on the cost report containing this revenue.

The purpose of this Operational Memo is to inform Case Management Agencies (CMAs) of Critical Incident Report (CIR) updates in the Benefits Utilization System (BUS).

The purpose of this Operational Memo is to inform Case Management Agency managers and administrators of new standardized forms required for Support Level Review and Supports Intensity Scale Reassessment requests, which will allow the Department to process requests more efficiently.

The Department is proposing revisions to portions of 10 CCR 2505-10 §8.300 – §8.600 to be effective Jan. 1, 2021. Stakeholders are invited to attend a presentation of the proposed regulation revisions and to review the draft rule revisions during the public rule review. Stakeholders who may be interested include members receiving home and community-based services (HCBS) and their families or representatives, advocates and Case Management Agencies (CMAs).

The purpose of this Informational Memo is to remind members, providers and stakeholders about the importance of celebrating the Labor Day holiday in a safe and responsible manner to mitigate the spread of COVID-19 within our communities, especially in congregate living settings. Information about community spread is included to show a real world visual about the potential for COVID-19 spread within our communities. This memo is intended to provide educational information and does not supplant service specific guidance or requirements. 

The purpose of this Informational Memo is to provide PACE organizations with information concerning potential PACE participants who live in a secured environment within an Alternative Care Facility. 

The purpose of this Informational Memo is to inform waiver participants, advocates, Case Management Agencies, and providers serving the HCBS waivers of a federal extension to the deadline for statewide compliance with the HCBS Settings Final Rule because of the COVID-19 pandemic, as well as the State’s related publication of an updated schedule of milestones for implementation of the rule. This update reflects some changes to the expected path under the Statewide Transition Plan (STP) toward complete implementation of the rule in Colorado.

The purpose of this Informational Memo is to inform stakeholders of upcoming meetings hosted by the Department of Health Care Policy & Financing (Department) to discuss and receive feedback on proposed changes to how day program services are able to be provided through the duration of the COVID-19 Public Health Emergency (PHE) and beyond. These meetings are open to all interested stakeholders, including Home and Community-Based Services (HCBS) waiver members, guardians and relatives of members, advocates, and representatives of providers and Case Management Agencies serving individuals who receive day program services through HCBS waivers.

This memo informs county and eligibility site workers that there is a new memberfacing mobile application called Health First Colorado, which replaces the PEAKHealth app.

The Department is working with Schramm Health Partners, LLC dba ‘Optumas’ to develop a Person-Centered Budget Algorithm (PCBA) for Health First Colorado Home and Community-Based Services (HCBS) waiver programs. The Department and Optumas are hosting a series of Statewide Forums for all interested stakeholders to learn more about the PCBA and provide feedback during the development and implementation process. Stakeholders who may have interest in this work may include members receiving HCBS, their families, advocates, HCBS providers, and case managers. 

The purpose of this Informational Memo is to inform county departments of human/social services of quarterly support calls for the County Incentives Program. The support calls are intended to clarify and answer questions about the County Incentives Program and to assist counties in meeting and/or exceeding this year's performance benchmarks and deliverables successfully. Please note these calls are optional.

The purpose of this Informational Memo is to inform stakeholders that the Colorado Department of Health Care Policy & Financing (Department) has posted the Request for Proposal (RFP), soliciting proposals from organizations who are interested in performing as a Single Entry Point (SEP) agency.

The purpose of this Policy Memo is to inform Durable Medical Equipment providers in Colorado that Electronic Visit Verification will no longer be required.

The main purpose of this memo is to inform stakeholders of a change to the disability trust regulations that adds a requirement for trustees to provide notice of certain trust distributions. Additionally, this memo sets policy and provides guidance with regard to this change.

The purpose of this Operational Memo is to inform Home and Community-Based Services (HCBS) Day Habilitation provider agencies and Case Management Agencies (CMAs) of additional temporary changes approved by the Department of Health Care Policy & Financing (Department) in response to the COVID-19 pandemic.

The purpose of this memo is to inform case managers at Community Centered Boards (CCBs) of the Critical Incident Report (CIR) requirements for the Omnibus Budget Reconciliation Act of 1987 Specialized Services (OBRA-SS) State General Fund program as required by Section 4.3 of the administrative contract between the CCBs and the State of Colorado.

The purpose of this memo is to clarify to county departments of human/social services the deliverable requirements and necessary information to earn the fiscal year (FY) 2020-21 County Incentives Program Cyber Security Incentive.

The purpose of this Operational Memo is to inform Case Management Agencies (CMAs) of Critical Incident Reporting (CIR) requirements for COVID-19 and to clarify the CIR requirements for presumptive cases of COVID-19. This Operational Memo supersedes OM 20-044: Critical Incident Reporting for COVID-19.

This Operational Memo informs Electronic Visit Verification (EVV) Stakeholders of the implementation timeline, how the Colorado Department of Health Care Policy & Financing (the Department) will enforce implementation, and resources available for providers using EVV.

The purpose of this Operational Memo is to inform Community Centered Boards (CCBs) of the operational instructions for the Family Support Plan (FSP) for the Family Support Services Program (FSSP) effective July 1, 2020.

The purpose of this Operational Memo is to provide additional clarity for Home and Community-Based Services (HCBS) providers on changes in provider billing processes for HCBS that the Department previously authorized as telehealth options. This direction was originally outlined in Operational Memo 20-046: Updated Changes to Benefits and Services in Response to COVID-19.

The purpose of this Operational Memo is to inform Community Centered Board (CCB) and Single Entry Point (SEP) Case Management Agencies (CMAs) of temporary operational changes to case management documentation requirements for face-to-face visits for eligible Health First Colorado Home and Community-Based Services (HCBS) waiver, State Supported Living Services (State SLS) program, and Omnibus Reconciliation Act of 1987 Specialized Services (OBRA-SS) program members.

The purpose of this Operational Memo is to inform Case Management Agencies (CMAs) of modifications to the temporary operational changes for face-to-face member contact and assessment authorizations. This memo has been updated to remove the requirement for the case manager to see the member face to face at the next six month contact following a virtual assessment.

The purpose of this Operational Memo is to inform county departments of human/social services and NEMT administrators of operational instructions to transition NEMT duties to IntelliRide, the new statewide NEMT vendor.

The purpose of this Operational Memo is to inform Case Management Agencies of operational instructions related to the decrease of the Consumer Directed Attendant Support Services (CDASS) rates for Homemaker, Personal Care, and Health Maintenance services effective October 1, 2020

The purpose of this Operational Memo is to inform Providers and Case Management Agencies (CMAs) of guidelines that shall be followed in residential settings in response to the COVID-19 pandemic and the new Protect Our Neighbors order.

The purpose for this operational memo is to provide guidance to eligibility sites on self-attestation of information to determine eligibility for Medical Assistance programs during the COVID-19 Federal public health emergency (PHE) period.

The purpose of this Informational Memo is to inform Home and Community-Based Services (HCBS) Day Program service providers and Case Management Agencies (CMAs) of required provisions for additional reopening of Day Program services in congregate settings. These provisions are applicable to the following services:

The purpose of this Operational Memo is to update Home and Community-Based Services (HCBS) providers and Case Management Agencies (CMAs) that retainer payments will be ending July 17, 2020.

The purpose of this Informational Memo is to inform stakeholders of upcoming meetings to continue the development of the Draft Rule that will codify within Colorado regulations the requirements of the federal Home and Community-Based Services (HCBS) Settings Final Rule and an informed consent template with guidance for providers and case managers. The meetings will be open to all interested stakeholders, including HCBS waiver participants, relatives of participants, advocates, and representatives of providers and case management agencies serving individuals enrolled in the HCBS waivers.

The Colorado Department of Health Care Policy & Financing (the Department) invites the public to comment on proposed waiver amendments to the following Home and Community-Based Services (HCBS) waivers: Persons with Brain Injury (BI), Children’s Extensive Support (CES), Children’s Home and Community-Based Services (CHCBS), Children’s Habilitation Residential Program (CHRP), Children with Life-Limiting Illness (CLLI), Community Mental Health Supports (CMHS), Developmental Disabilities (DD), Elderly, Blind, and Disabled (EBD), Persons with Spinal Cord Injury (SCI), and Supported Living Services (SLS).

The purpose of this Informational Memo is to provide an invitation for a Provider Training for the Department of Health Care Policy & Financing (Department) Home and Community-Based Services (HCBS) Children’s Habilitation Residential Program (CHRP) waiver for all current and potential HCBS – CHRP providers.

The purpose of this Informational Memo is to inform Individual Residential Services and Supports (IRSS) providers of additional guidance and technical assistance on proper prevention and infection control provided by the Department of Public Health & Environment (CDPHE).