“A Scout is Courteous”
We hope your sale is going well. As you know, there are many things that can affect your sale. Some of these things are out of your control, but others are not. One key item that may have a positive affect is how your youth handle rejection. Rejection is a part of life and an important life skill is learning to handle failure. We know that not every attempted sale is a success. When a sale does not go according to plan how does your Scout handle that? Spend time discussing with them how to handle that rejection. We all want our youth to be successful, and part of that success is dealing with failure. In all cases whether the sale succeeds or not, coach the scout to be courteous. Say thank you and tell them to have a nice day. If they do buy be sure they thank them for “supporting Scouting.”
There may be many reasons that do not have anything to do with the Scout or their behavior that a person said no, but there are just as many examples of how a Scout’s behavior affected a sale. As we have talked about before, there are many times a Scout will make a sale after the initial ask was declined, to the person declining or to a witness to the ask, because of how the rejection was handled by a courteous and polite Scout. There are also times that if the Scout was perceived as rude that sale may still happen, but in the future the person will remember how they were treated, and that will be why the next time the sale fails.
So, work with your youth and remind them that “A Scout is Courteous.”
