Apr 24
Increase your Internet presence … boost traffic … connect with customers … and take full advantage of all that social media has to offer!
In just a few short years, social media has grown exponentially. What used to be primarily a way to keep up with "friends" and view funny videos is now a powerhouse marketing machine — embraced wholeheartedly by businesses from smaller startups to midrange companies to today's largest, most respected corporations.
Facebook®, LinkedIn®, Twitter®, YouTube™, Blogs, Groupon™, Tumblr, StumbleUpon, Delicious, Reddit, … the possibilities are overwhelming! How do you decide which social media platforms are right for your business when there are so many out there? What are the differences? Which will best help you achieve your goals? How do you create a cross-platform campaign that will build brand awareness, increase revenue, drive traffic to your website and help you interact effectively with customers and prospects?

Apr 25
Save yourself countless hours of writing and rewriting and protect your company from the threat of legal liability
Here's just some of what we'll cover:
  • Wording that could land your company in a legal landmine
  • The difference between a policy and a procedure — and how to reflect them in your writing style
  • Red flags that tell you a policy should be reconsidered or communicated more effectively
  • Shortcuts that trim hours off your writing and compilation time
  • Guidelines on writing policies and procedures about sensitive subjects without offending
  • How to make sure your manual doesn't turn into a long list of "don'ts"
  • 4 questions to ask yourself before publishing any policy
Write clear, concise policies and procedures that eliminate. 

Apr 26
Takeaways:
  • Sample “Limiting the Scope of Customer’s Obligations” Provisions
  • Sample “Rolling Estoppel” Language
  • A “What Customers Want v. What Suppliers Want” Chart
  • The Statement of Work Hall of Shame - examples of bad language
  • Sample “Suitability of Supplier Personnel” Language
  • An “Underlying Agreement v. Statement of Work” Checklist
  • A “Words and Phrases Suppliers Use to Shift the Risk to Customers” List

Apr 30
Benefits
  • Identify which vendors to manage
  • Enhance relationships with vendors
  • Ensure vendor performance
  • Exercise your rights
  •  Monitor vendor obligations
  • Learn to use Key Performance Indicators (KPIs)
  •  Implement an effective vendor management system
Overview
Tired of worrying about your vendors’ performance? Concerned about contractual disagreements and products/services that don’t measure up to standards? This workshop will show you how to control your vendors and get what you pay for. You’ll learn techniques to establish and maintain a meaningful working relationship with your key vendors. And, you’ll discover how to create and utilize leverage that improves vendor performance.
Topics include
  • Essential Governance Structure and Tools
  • Vendor Classification
  • Key Performance Indicators (KPIs)
  • Relationship Management Techniques
  • Managed Acquisition Process™
Whether you currently have or are interested in establishing a Vendor Management Office (VMO) you’ll gain valuable insights by attending this seminar.