Our team is structured for #GlobalDomination. We have given careful thought to our alignment to provide you with the best possible support, hyper-focused on driving the most value to you and your business.
Under the leadership of Simon Chen, President & CEO, the team consists of Operations, Franchise Sales, Brand Marketing and Education.
The Operations Team which reports to COO,
Dave Collins
, is aligned into three categories: Growth and Engagement, Product Development, and Franchise Operations.
Growth & Engagement
Stephanie Reyna
is the National Vice President of Growth & Engagement and leads this team. Reporting to her are two Regional Vice Presidents of Growth & Engagement and a Vice President of Growth and Engagement.
Tony Lombardo
is the Regional Vice President Growth & Engagement of our western affiliates. He has a strong bench to support you with Brand Ambassadors,
George O’Balle
,
Lisa Sennstrom, Joe Pesa, Tyler Anderson
& District Service Manager,
Pam Andrews
.
Your team in the East is led by
Shannon Poser
, Regional Vice President Growth & Engagement. Brand Ambassadors
Carissa Mucci, Mary Beth Holt, Cheryl Stone, Elza Hayen
and District Service Manager
Nicole Savva
report directly to Shannon.
Christy Torian
is the Vice President Growth & Engagement. Growth through collaboration is the foundation of who we are, and her team is aligned under this pillar. Christy has strong team aligned to help drive this forward.
Joan Barton,
Director of Brand Development, is focused on recruiting, zap, leads management and so much more.
Katie Daugherty
, Manager Experience & Engagement, is integral in the execution of exclusive and premier customer service.
Shannon Conover,
Senior Manager Growth & Engagement, is focused on regional events and key strategic groups such as National Advisory Council, YLN and NextERA.
April Kearney
is our Senior Manager of Affiliate Transitions & Onboarding.
New Business & Product Development
Frank Malpica
leads innovation as Senior Director of Business & Product Development and reports to Dave Collins. His team is focused on finding the right products, tools, and third-party tech that will help your agents be more productive and profitable. Reporting to Frank are
Erin LeBan
, Senior Manager Strategic Growth
and
Justin Powell,
Senior Manager Digital Products, and they continue their excellent work in support of our innovation goals.
Franchise Operations
Janine Casale
, Director of Franchise Operations, leads the ops team and reports directly to Dave Collins. Her team includes
Laura Gendwila
, Manager of Reporting & Analytics,
Ka’juan Rhue
, Director of Internal Operations and
Miranda Scarpone
, Coordinator Franchise Ops. Both Ka’juan and Laura actively mine the extensive data we have here at
ERA
as part of Realogy to provide insights and analytics to help you grow your businesses.
Brand Marketing, Events, Culture & Awards
Leading Marketing, Public Relations, Events & Culture team is Senior Vice President,
Dawn Perry.
Lisa Adams
, Senior Director of Marketing, leads brand marketing and focuses on awareness and lead generation.
Dave Shaw
is our #Rockstar Manager of Social Media.
Maggie Rohr
, Manager of Internal Communications make sure our field is well informed.
Tim Hall
, Senior Manager Brand Creative & Design
helps bring the brand to life through creative design.
Devin Allen
supports the whole team as Marketing Coordinator.
Leading the Events & Culture team is
Michelle Stevenson,
Director of Events. Michelle and her team are the power behind events like Top Affiliate, Fuel, Ignite and so much more. Supporting Michelle is
Debra Lind
who is our Events Manager.
Also reporting to Michelle is
Nikki Barbieri,
Manager of Culture & Awards. In addition to Recognition, Nikki is also focused on finding ways to demonstrate the unique culture that is
ERA
and much of it comes to life at our events.
Education
Jo Mangum
, Vice President Learning, continues to lead the charge for our Learning and Development team. She is launching several new courses next year to help you and your agents grow. Her Weekly Fuel-Up videos in our agent Facebook group are legendary.
#TeamERA continues to be supported by an extraordinary and winning team including #AllStar
Dawn Mikaelian
who is the team’s administrator.
Franchise Sales
Diana Wall
, Senior Vice President Franchise Sales and her team are focused on growth and expansion of the ERA brand. Diana’s team consists of
John Zaininger
, National Vice President,
Chris Schwartz
, National Vice President and
Ed Cook
, Managing Regional Vice President of the East. Reporting to Ed is
Doug Lucas
, Regional Vice President along with Franchise Sales Directors
Vernon Riggs, Jeff Jabora
and
Rob van Gompel.
Overall, this alignment best supports your growth goals and drives you forward.
We are excited for the future of
ERA
and are confident that we are positioned to win and win BIG.
