October 2018 Edition
Delivering Accountability
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***********
WIN
25% OFF
***********
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*Discounts are on software purchases only. Winners will be announced in the December 2018 issue of this newsletter.

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Drop a business card at booth
#642
for a chance to win
25%
off of your software purchase!
2nd place wins a $50 gift card to
SeaBear
-Or-
Want
10%
off instantly? Just post a photo of you at our booth and don't forget to include #LumberExpert
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Successful Accountability
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We know you are looking for a company you can count on, one you can believe in. Serving businesses is what we do, it’s who we are. Over the years we have honed our software to the fine specimen it is today. We’ve been so successful at this because, as a team, we make ourselves accountable. We see or in some cases hear about a potential change that we may need to implement and we move on it.
We are always willing to:
- Proclaim that something needs to be done.
- Accept personal responsibility for tackling an issue, while always ensuring we are accountable with budget decisions.
- Make positive choices and decisions to act while thinking deeply about the consequences of each choice.
- Set high expectations for ourselves and our team.
It is important to us that our customers’ needs are heard and validated. All of these reasons and more are why we have produced some incredible solutions for our customers.
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Lumber Expert is an all-inclusive and robust application designed for the wholesale and distribution industries. It encompasses: order processing, management, inventory control, a fully integrated accounting module, and financials.
Lumber Expert contains many modules, one of which is Trader Expert. TE was specifically designed for traders and has everything they need to get the job done. This includes: order and inventory management, product inquiries, and account management.
Lumber Expert provides all the accounting and back-end functionality with an intuitive workflow that’s easy to understand, reducing training costs and increasing accuracy.

Want to save time and money? Contact
Luke
for your complimentary consultation.
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Remember - Daylight Savings Ends- Fall back on Sunday, November 4th
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Lumber Expert includes several modules, one of which is Trader Expert: A tool designed specifically for traders to have the information they need to get the job done – at the click of a button!
Trader Expert runs as a separate module but
is fully integrated with Lumber Expert,
designed to help a trader run his/her business with ease.
Highlights include:
- Mill and customer lookup showing open/uninvoiced orders, late orders, pending orders (orders issued but not yet entered), uninvoiced orders (orders shipped and not invoiced) and invoiced orders
- Customer status displayed: available credit and past due
- List of all orders for the trader logged in with the same tabs available as above
- Immediate order number issuing for mills or customers
- Order printing, emailing and faxing
- Shipping information entry
- Inventory inquiry – details what is on-hand, on-order, committed, available to sell and net position
- Product inquiry – what mill has produced which product(s) or what customer has purchased what product(s) or product components
- Margin inquiry shows on a day-by-day basis, buys and sells, by trader.

Want to save time and money? Contact
Luke
for your complimentary consultation.
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If you haven't had a chance, check it out.
We frequently update the website with new content, so check back or join us on any of our social media and get updates as we post them.
(see links at the bottom of this newsletter)
Have a blog post idea or a question regarding content? Please contact
Rachel
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Excellence is constant, fluid and intentional. It requires a lot of forethought to achieve such an aspiration - a goal. Excellence doesn't mean perfection, what it does mean is that we focus on listening and accountability.
As you strive for excellence, you will need to take specific, attainable and measurable steps to achieve your goal.
At RDB Solutions, excellence is not just mouth service. We made the decision to strive for excellence and we did the work to break our goal of excellence into specific, attainable, and measurable action items. This means that we are focused on creating an environment that meets the needs of our customers from initial conversation through post sale support.
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Now that you’ve purchased your new software, you are ready to install it and train your employees. Hopefully, you read my blog post “
How to Choose the Right Software Company
” and have chosen a software company that has made the development of a quality Customer Education Strategy (CES) a priority.
Training should be flexible and meet the needs of your company. If your new software is easy to use, it will likely be easy to learn, manage data entry errors, and increase productivity. The effect of this is seen in the strength of your team and, of course, your bottom line, and after all, who doesn’t like a stronger bottom-line.
Know your options!
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Just in Case You Missed It!
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