Welcome to... ITIL Island
Whether you have been "ITIL"-ized for years - or you are new to ITIL -
ITSM Academy has a bounty of resources to help you navigate your course.
Scroll through this email for:
  • Webucations (free webinars)
  • Webinar Archives
  • All kinds of ITIL 4 Information & Courses
  • Bad Pirate Jokes
  • Guaranteed to Run (GTR) Classes
  • Fun Game - more Chances to Win Free Training
Join your #ITSMCrew on our
monthly adventures!
Mapping your Journey to ITIL Island
March 21st, 11am ET

Whether you are new to ITIL,
Captains of ITIL 3,
or somewhere in between,
this webinar is for you.

Join us as Mark Blanke, President of OwlPoint, shares with us 5 practical steps to map where your organization is today and how to plan for your journey.
Ripped From The Classroom
For the last 12 years, ITSM Academy has offered free monthly webinars, that we call "webucations".
Click to see our
Guaranteed to Run (GTR) Classes.

All held in our virtual classrooms - log in with your instructor and all the other learners. #LifelongLearner
Click Here to watch...
ITIL 4. The Next Evolution.

Introduction to ITIL 4.

We share – at a high level – key ITIL 4 concepts and how those concepts support the management of modern IT services. If your organization is leveraging agile, lean and DevOps practices, you will like what you see in this current evolution of the ITIL framework.
ITIL ® 4 Courses
ITIL 4 Foundation

Our next public class is in our virtual classroom March 12-15 and there are still seats available. Click below to receive your discount code for 20% off.
Already hold your ITIL 3?

You're in luck! No matter where you received your original certification, just show us a copy to get your
30% off code for ITIL 4 Foundation.
ITIL Practitioner
ITIL Practitioner offers practical guidance on how to
adopt and adapt ITIL to support your business' objectives.
It enables you to not only further speak the language of ITIL,
but be able to translate it and use it in practice.
The course is built upon the 9 Guiding Principles of ITIL.
OK - Bad Pirate Jokes... 🖤🖤🖤

What's a Pirate's favorite socks?
AAARRRGGGyle

What's a Pirate's favorite salad?
AAARRRugula

What's a Pirate's favorite letter?
Matey, that would be the iiiiiii - for ITSM Academy 💯
🏴‍☠️ Help Us Help You🏴‍☠️
We have stood up 2 super short surveys to help us captain the ship to ITIL Island....
A  Hidden Mickey  is a representation of Mickey Mouse that has been inserted subtly into the design of a ride, attraction, or other location in a Disney theme park...

As those of you who know us know, we are huge Disney fans, so in our map sticker that we gave away (hopefully to each of you!) we have 5 Hidden Academy pictures/words.
@ MJ_Cardinal , we fully expect you to win this... but we've been wrong before ;-)
How many can you find? Email us !

The winner will receive a complimentary seat
in our next ITSM For DevOps Course .
Celebrating our 15th Anniversary

That's right,
15 years of educating and inspiring in ITIL!

And even "crazier" we've been delivering certified DevOps and Agile Service Management training for over 5 years!

Thank you to ALL of our alumni, supporters, champions and friends...
we really couldn't have done it without you!!
~ Lisa and Team