2019 Statewide Learning and Development Solutions
Topics:
  • Featured Courses in March
  • Welcome new COE employee, Casey Holcom
  • IDPs Increase Performance, Engagement, and Retention
  • Learning Lessons: Certificate Programs
Featured Courses


In March, the Center for Organizational Effectiveness (COE) is offering courses to encourage your continued learning and development. You can learn more about these courses and more from COE on our website.

Click on the class names below to see more information about the course, available dates, and to register:

Course Name
Cost
Course  Date
$175.00
3/11/2019
$350.00
3/12/2019
$495.00
3/13/2019
$350.00
3/13/2019
Emotional intelligence, Connecting with Others - Empathy, Communication, and Relationships
$350.00
3/14/2019
$350.00
3/19/2019
$0.00
3/19/2019
$0.00
3/20/2019
$450.00
3/26/2019
$300.00
3/27/2019
10 Habits of a Safety Culture
$0.00
3/28/2019
Franklin Covey All Access Pass
$235.00
3/28/2019
Birkman Assessment
$200.00
3/29/2019
Lean Champion
$125.00
3/29/2019
Presentation Skills
$235.00
3/29/2019
Leadership Development for Women
$275.00
4/3/2019
7 Habits of Highly Effective People Workshop - Franklin Covey
$325.00
4/10/2019
Please Welcome New COE Employee Casey Holcom
Hello! My name is Casey Holcom and it's great to meet you! 

As the new Organizational Development and Training Specialist I'll be answering the phone and responding to your messages when you contact COE with questions. Some of you may also see me in the classroom conducting some of our department's trainings. I have a lot of experience in organizational development, training, coaching and change management along with assessments and analysis. I graduated with a Master's degree in Industrial-Organizational Psychology from Valdosta State University.

I've been in Colorado for almost four years. In my free time I enjoy hiking and exploring mountain towns. I feel like an official Coloradan now that I climbed my first 14er! Apart from loving the outdoors I also like to cook and I'm always trying new recipes. I also enjoy gaming, movies, and watching Netflix with my cat when I'm not out and about. I'm also known for making excellent coffee.

I'm very excited to be serving the employees of the State, and look forward to meeting you in the near future!
Individual Development Plans Increase 
Performance, Engagement, and Retention 
Individual Development Plans (IDPs) are tools that managers and employees can use to increase performance, engagement, and retention. IDPs create alignment between the employee Position Description (PD) and developmental activities that are selected through collaboration between leaders and employees.

IDPs are different from annual performance plans. IDPs are less formal and are therefore more flexible. Employees and managers can start or end IDPs at any time and use them to guide development in any topic that appears on the PD.

There are two documents that provide guidance on this two-step process. The DHR Competency Model - Applying the Model describes the process of analyzing the PD to select competencies and proficiency levels. Determining the difference between the competency level that is required for the position and the competency level that the employee demonstrates is the main part of analysis. When leaders and employees agree on the gap between required and current proficiency level, the next step is to develop the IDP.

The document DHR Competency Model - Creating an Individual Development Plan (IDP) provides an easy to follow process to create an IDP. The main part of developing the IDP is to define the desired performance of the employee in the selected competency and then identify activities that will be completed to help the employee achieve the desired level of performance. Both of these documents were developed by the Consulting Services team in the Department of Human Resources. If you have any questions about the process to create an IDP, contact Consulting Services at [email protected] .

Recommendations for Creating IDPs:

Follow the guidance in the two documents:
Although the process of competency analysis and developing IDPs is flexible, it is important to follow the intent and general process that has been defined by Consulting Services. IDPs establish an agreement between leaders and employees. Following the guidance that has been provided will help to avoid creating problems and ensure that the IDP is actionable and contributes to employee success.

Collaborate:
The most important aspect of creating IDPs is collaboration between leaders and employees. The IDP is an agreement that is intended to build competency in employees so they can meet or exceed the requirements defined in the PD. The discussion around clarifying performance needs, identifying competencies, proficiency levels, and choosing activities that the employee will complete, is the reason IDPs work. This process requires leaders and employees to have a detailed conversation about needs and how they will be fulfilled. Not only does this process deliver results in performance improvement, it helps leaders and employees practice good communication and creates accountability related to completing the agreed upon developmental activities.

Align to the Position Description:

 
The PD defines the requirements of employees who occupy the position. Supervisors and employees should start the process of creating IDPs by reviewing the employee PD to identify content from the Job Duties section that can be used to guide the selection of necessary competencies and developmental activities.


This provides definitions of each competency, describes proficiency descriptions for each competency, and aligns competencies with classes that are available to purchase through the COE. Using this document greatly simplifies the process of creating an IDP, because it has most of the information you need in one place.

In summary, IDPs are one of the best tools that employees and supervisors have within the State to increase performance, engagement, and retention. This article provided the information needed to develop IDPs. The next step is to get started. Let us know if you need any help.
Learning Lessons
As we get closer to the end of the performance year and fiscal year, employees and supervisors start to put more focus on professional development. There is funding that will expire at the end of the year and there are goals that need to be completed. The certificate programs from COE provide paths that lead to increased development in four topic areas.
 
Certificate programs from COE provide employees with a pre-set series of classes that deliver breadth and depth of knowledge and experience in areas of interest for the State. For supervisors, these certificate programs deliver an easy-to-follow formula for employee development. COE offers four certificate programs: Customer Service, Leadership, Leading Without Authority, and Senior Leadership.
 
Participants register for each component of the program individually. It is recommended to start with the Birkman Assessment because during the meeting to review assessment results the expectations for completing the certificate program are explained. 
 
All certificate programs include a Capstone class which require participants to complete a series of structured reflection and discussion activities designed to help distill key learning and behaviors that can be applied on the job. The Capstone class cannot be started until the participant has completed at least three classes in the program, in addition to the Birkman assessment. Participants who have previously completed a Birkman Assessment will not be asked to take the assessment again, and can contact COE to schedule a brief review of the assessment and expectations for the certificate program.
 
Participants who complete all components of any certificate programs within 18 months from the start date of the first course will be listed on the  Honor Wall  to recognize the accomplishment of achieving this certificate.
 
Review the Certificate Programs page of the COE website,  or contact COE directly to learn more about the learning and development opportunities that we provide.
Center for Organizational Effectiveness
Department of Personnel & Administration
Division of Human Resources
303-866-2439