Dispensary of Hope Network Announcement 


Network Members,

We are excited to launch eHope version 1.5 on Tuesday, April 9th. In order to implement the improvements listed below, eHope will be down between Wednesday April 3rd and Tuesday April 9th

What this means for ordering...
  • We understand and apologize for any inconvenience the downtime may cause, but we are confident that the updates will improve your interaction with the Dispensary of Hope inventory. 
  • Feel free to increase your ordering prior to this down time. We will not have the ability to process any orders after Wednesday April 3rd until eHope is back up on Tuesday April 9th at 10am
  • Any orders currently in eHope on Wednesday April 3rd at 2pm central will be processed by our distribution team and shipped via FedEx by Monday April 8th. Please refer to your FedEx tracking email for updated delivery information.

What's new in eHope...
The improvements to eHope are outlined below and we are hopeful these edits will make it easier to order, generate reports, and navigate the website. Here are some of the improvements: 
  • Addition of  NDC's & Removal of Asterisks  to the Ordering Screen. You will now be able to view the 11 digit NDC of the medication you would like to order without it being differentiated by asterisks.
  • Report Updates that reflect the current terminology of our Charitable Formulary, including Primary and Flexible medications.
  • Updated eHope logo and color scheme.
NEW ORDERING SCREEN EXAMPLE

As always, if you have any questions, please let us know.  Thank you for all you do to connect abundance with need!


Logan White, Kasey Gregory, Barin Tayip & Josh Hagar l Account Managers
Phone:  888-428-HOPE (4673)
Dispensary of Hopewww.dispensaryofhope.org
2700 Brick Church Pike
Nashville, Tennessee 37207
 

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