RESPECT - difficult to earn and easily lost
 
To lead others, you first have to earn their respect.  Great leadership and respect go hand in hand.  Respect has to be earned, and there are no short cuts. It doesn't come from your role or title. The things you do or don't do determine your members' acceptance of your leadership. 

In order to earn respect, you have to give it. People feel respected when they have been heard. You don't have to agree with or even like a member's viewpoint, but taking the time to listen to his/her experience, ideas, perspectives is respectful, even if you choose another path. 
"Do as I say, not as I do." doesn't work when you are leading a chapter or a chapter committee. Ineffective chapter leaders expect things from their members that they won't do themselves, and that's a really bad way to lead. 
Earn RESPECT 
1. Exhibit a interest in and appreciation of chapter members' perspective, knowledge and abilities.
2. Welcome all  opinions and feedback. If you find members hesitant to share information or specific topics with you, the likelihood is that you've taught them to be tight-lipped. 
3. Simplify the complicated. You sacrifice transparency and lose respect when you make things more complicated than necessary.
4. Express recognition and gratitude for the efforts of others.
5. If a member feels "wronged", seek to understand.
6. Clarify decision-making processes and seek input from members.

Lose RESPECT 
1An authentic leader remains true to the values that got them to where they are in the first place. Chapter members can spot when a leader is faking it, or blatantly lying. 
2. Every member should be allowed to  have a say in something if they feel it isn't being done right or could be improved upon. If a chapter leader has the  "my way or the highway" attitude, then they are missing out on a lot of potentially valuable input from chapter members. The oneway street of communication is retro and no longer relevant in today's leadership world.
3. Failing to deliver on a promise will completely compromise the trust of chapter members and regaining trust isn't easy. 
4. N ot  s howing appreciation to members who have been around a while and consistently do a good job for the chapter doesn't nurture respect. 
5.  An angry leader who can't control his or her frustrations and takes it out on those he/she leads usually causes a devastating outcome.
Working to keep yourself in line with giving and gaining respect is one of the most important things you can do in leadership.