OEL is still working to resolve issues with the Provider Portal that affects SR attendance for October 2018
The Office of Early Learning is working diligently to resolve the remaining issues and release the New OEL Portal attendance features. It is uncertain if the system will be ready in time for October attendance. Therefore, we will continue with the payment contingency plan for October 2018. We know this is not ideal, but sincerely appreciate your patience and understanding.
The Coalition will continue to pay providers on time using amounts from our accounting system for June 2018, with an increase as appropriate to account for the extra days in October. If a site is school age only, we will account for the switch from reimbursing at the full time daily rate to the part time daily rate in an effort to not over pay school age providers for the month of October. At this time, the Coalition will NOT be collecting absence forms or supporting documentation. Please save these documents, as you will need to upload them to the OEL Provider Portal when it is fully functional.
The October SR payment will be deposited to your bank account on Tuesday, November 20, 2018.
When possible, Providers will need to enter their attendance into the new Portal for July, August, September, and October, and the Coalition team will then process these payments. We will use the new OEL system data and our accounting system to reconcile the difference between the estimated monthly payments with the correct monthly payments from the new system. This will allow the Coalition to reconcile and true-up payments and make any necessary adjustments afterward.
Please check your email and the Portal FAQ pageoften for updates.
Your patience is greatly appreciated as we continue the transition process to the new OEL system. We are truly sorry for the inconvenience.
QUESTIONS?
Please contact Karen Keene at 727-400-4476
Sponsorship by Early Learning Coalition of Pinellas County., Florida's Office of Early Learning, 64% Federal Funds
