Greetings!

Welcome to our next series of video interviews with some of the world's most customer obsessed leaders!

In this week's first episode I wanted to share the first of a series of short clips from an interview Linden conducted with David Thodey the former CEO of the $20bn Telco, Telstra.

In this first video David shares his thoughts in answer to the question: "What are the most important traits for customer-centric leaders to have?"

I hope you enjoy!

Cheers,

Chris