Preparation required
1. Schedule a meeting 24 hours or more in advance.
2. Provide reference materials prior to the meeting.
3. Open conversation in a friendly tone.
4. Have plausible explanation for the change.
5. Allow time for a discussion.
6. Offer them time to process before asking for a commitment.
Example
Speaker
"Thank you for scheduling time so we can discuss what office space you need for your growing business unit. Based on the new building layout I sent you last week, what are your thoughts?"
"S"
"Floor layout looks on track. But I want to run it by my staff and get their input.
What timeline are you proposing? We are hitting our busiest time of the year and we need to organize the move so that it does not impact our ability to get our projects done on time."
Example
Speaker
"Best case scenario would be to make the move within 2 months. Can you review with your team and get back to me with input on layout and timing?"
"S"
"Yes...that will work just fine. Thank you."
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