What does it take to be a winner? A few years ago, CustomerCount® and Resort Trades collaborated to explore how this question applies to the resort industry professional. Is it a matter of skills and training? How about an innate love of people and understanding the value of what a vacation brings to them? Does a person's ability to make connections with others give them that special something? Perhaps we can explore these questions further by taking a look at the 2018 winner of the CustomerCount Customer Engagement Professional (CEP) Resort Trades Award.
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Ropes Courses Incorporated (RCI) is at work to assist Lucy "LuLu" Buffett, owner of three popular LuLu's restaurants in Destin, Florida; Gulf Shores, Alabama; and North Myrtle Beach, South Carolina, in opening her second outdoor Sky Trail® aerial attraction in mid-February at Buffett's North Myrtle Beachrestaurant at Barefoot Landing. The 48-foot-tall (14.63m) Sky Trail® is being designed and installed by RCI. LuLu's waterfront location along the Intracoastal Waterway is known for its fun coastal menu and its beach and vacation-spirited merchandise available in its adjacent shop. And, new for 2019, Buffett is adding an extra element of excitement with the debut of her second Sky Trail® in one of her three signature restaurants..
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Bay Tree Solutions
, creators of one of the timeshare industry's most robust and ethical on line timeshare marketplaces, has named Doug Milbrath to the position of Chief Executive Officer. Previously in the role of Chief Marketing Officer of the 12 year old company, Doug was instrumental in forming and implementing the strategy that has successfully helped thousands of owners sell their timeshare at a fair price.
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