Akiva Academy has an open communication policy that provides parents and students with appropriate channels to express and address their needs, thoughts and concerns in a constructive manner. Akiva Academy staff should be contacted at school during the day.
Procedure for Expressing Concerns:
1.
The teachers should be contacted first. An appointment should be made with the teacher outside of class time to determine how the matter may be resolved in a constructive and respectful manner.
2.
If the issue is not resolved with the teacher or if reasonable steps have not been taken to the parent's satisfaction within a reasonable length of time, the parent may contact the Principal or Judaic Director of Akiva Academy who will assist the teacher, student and parent in coming to a reasonable solution to the problem.
3.
If the matter remains unresolved for an unreasonable length of time, the parent may contact the President or, if the President is unavailable, the Vice President of the Board of Directors and arrange to meet with the President or Vice President or persons delegated by them in an attempt to find a reasonable solution to the problem. These persons will hear parental concerns objectively and try to find resolutions to them.
4.
If the problem remains unresolved, a parent may ask to be placed on the agenda of a regular Board of Directors meeting to present their concern.
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