LOSS CONTROL TOPIC OF THE MONTH:
BALCONY, DECK & PIER SAFETY
A hotel balcony with sitting chairs overlooks Waikiki Beach in Honolulu Hawaii.
Does your property have balconies? Decks? Piers? When were they last inspected, to be sure they are safe for use? 
 
When it comes to balconies, decks, and piers, structural failure or collapse can lead to severe injuries, including fatalities. The three primary causes of such failures are:
  • Rotted railings, deck boards, and/or stairs
  • Main connecting board (ledger board) incorrectly attached
  • Hardware fasteners that are rusted or corroded
Click here to find out what you need to do to prevent claims involving your balconies, decks, and piers.

RHA wishes our members a safe and successful winter season. Contact Lori Wood with any questions or issues at Lori@rhainsure.com, or (804) 525-2025.
RHA WELCOMES
DIRECTOR OF ACCOUNTING AND FINANCE
RHA is very pleased to announce the addition of our newest employee, Director of Accounting and Finance, Carol Bolton. Carol is a CPA with over 30 years of experience ranging from large and small companies to the big four accounting firm KPMG. She joins RHA from averhealth where she served as Controller. In her free time Carol is an avid cyclist, enjoying both road and mountain biking. We are excited to have Carol on board as her knowledge and breadth of expertise will be a great asset to the organization.
Carol may be contacted directly at carol@rhainsure.com or at 804-525-2038. 
NEWS & UPCOMING EVENTS
 
FEBRUARY 20, 2019 - 1pm ET   
Webinar: #MeToo Movement Update - Practical Strategies for Training, Investigations, and Discipline, presented by Kara Maciel and Lindsay DiSalvo. Click here to register.

MARCH 1, 2019
RHA 2019 Casualty Program Applications Available

MARCH 8, 2019
RHA 2019 Property Program Renews   

MARCH 26, 2019 - 11am ET
Webinar: Staffing in a time of record low unemployment - Utilizing H-2B workers to properly staff your Winter-Season organization, presented by Keith Pabian. Click here to register.  
 
APRIL 15-16, 2019
RHA Spring Board Meeting
Big Cypress Lodge - Memphis, TN   
 
JUNE 23-25, 2019
RHA Annual Conference  
Saddlebrook Resort, Wesley Chapel, FL 
Save the Date! Registration opens in mid-March. Click here for details. 
SPOTLIGHT
FEBRUARY MEMBER ANNIVERSARIES
 
We wish a Happy Anniversary to those members with February RHA Anniversaries!
CONGRATULATIONS TO RESORTS ON  
FORBES 2018 LIST  
RHA congratulates our 14 resorts included in Forbes Travel Guide's 2018 as 5-star, 4-star, and recommended properties! 2018 award recipients are:
Forbes' incognito inspectors evaluate properties based on up to 900 objective standards. Forbes Travel Guide's scoring system uses a proprietary algorithm that weighs service at 75 percent and the facility quality at 25 percent. Their standards emphasize graciousness, thoughtfulness and personalized service.

See the full list of official 2018 Forbes Travel Guide Star Award winners here.
Interested in Learning More About RHA's Insurance? 

Click here to review key features of RHA's Property & Casualty Insurance.
RESORT HOTEL ASSOCIATION

2100 East Cary Street  |  Suite 3   |  Richmond, VA 23233  |  www.RHAinsure.com