Advanced Metering Infrastructure (AMI) is a centerpiece of WSSC’s improvement in customer service and implementation of innovation in order to become a “smart utility”. AMI will allow customers to receive monthly bills, monitor their water usage in near real-time and identify on-property leaks early. For more information about AMI, check out AMI FAQs.
Key Updates
On February 1st, the Prince George's County Delegation voted favorably on WSSC-related bills: Indirect Customer Assistance Program105-19 (Support), and Discrimination – Prohibited in Contracts107-19 (Support). The Delegation placed a special order on Office of the Inspector General – Technical Changes104-19.
WSSC is Winter Ready! With freezing temperatures comes breaking pipes, freezing meters and other cold weather related issues. Notify WSSC of any breaks or leaks 24/7 by calling our Emergency Call Center at (301) 206-4002 or emailing them at EmergencyCallCenter@wsscwater.com.
WSSC provides assistance to families affected by the government shutdown. In addition to already existing customer affordability programs, WSSC is suspending shut-offs, waiving late fees, and customizing payment plans.
Discolored Water Tips. As a result of a water main breaks or water shutoff, you may find that your water is discolored. Click here to find out how to flush out your water!
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For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap. www.wsscwater.com
