February 7th,  2019
Industry News
Hilton Brings In-Room Streaming to Guests with Netflix
Hilton and Netflix are teaming up to create a more personalized travel experience by allowing guests to stream their favorite Netflix series, movies and more on in-room televisions in Hilton's high-tech Connected Rooms.Guests without a Netflix account will be able to sign up on the spot in their room and start watching immediately, while current Netflix members can start watching exactly where they left off before checking in. The Connected Room platform ensures a guest's login information stays secure and clears automatically upon checkout, unless they choose to clear it sooner through the TV.

United Airlines Introduces Upgraded App
United Airlines has introduced a refreshed app which features a more dynamic experience that updates customers at each step of their travel journey.  New features include:  dynamic boarding times will be updated throughout the app, an inbox that stores important push notifications United sends customers about their flight, a My Trips tab in the navigation bar that allows customers to easily access information about their upcoming trip and stores boarding passes when customers are checked in for their flights.
MyTSA App
The MyTSA app provides airline passengers with access to the most frequently requested airport security information on any mobile device. Save time and money with  helpful tips for preparing for security, including a searchable database of items that can and can't go in checked or carry-on bags. 


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Tech Thread

Multiple Carrier Booking Tips for Certify and Concur
 
You may have seen verbiage on either booking site that Southwest flights cannot be booked along with other carriers.  There are now other circumstances in which multiple carriers cannot be ticketed together, all of which are based on the fare rules of specific airlines and fares.  For example, JetBlue does not have interline agreements with other carriers in some markets, so their tickets must be issued separately.  American Airlines also has fares which do not allow that fare to be combined with other carriers.
 
If you receive an error trying to book multiple carriers for a trip, try booking them separately.  Agents can book multiple carriers together and ticket them separately, so you can call an agent as an alternative.  Both tools are aware of the issue and are working to enable a feature that will allow split ticketing.  We'll keep you posted with any developments.








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