When the Unexpected
Becomes the Expected...
Which Becomes the Accepted

Thursday, November 1, 2018 

Baldwin Wallace and NEOPMI are pleased to present Jeffrey Pinto, Ph.D. as this year's Kerzner Lecture/International Project Management Day speaker. Join us for a great discussion and celebrate International Project Management Day with us as Jeff talks with us about "When the Unexpected Becomes the Expected...Which Becomes the Accepted." 

On January 28, 1986, the Challenger blew up in midair, 73 seconds after it had lifted off from NASA's Cape Canaveral launch facility. A second space shuttle, Columbia, experienced its own disaster in 2003. On February 1, while attempting to reenter the atmosphere, the Columbia's heat shield failed and the shuttle was totally destroyed. More recently, on January 13, 2012, the Carnival cruise ship Costa Concordia crashed into rocks off Giglio Island, on the Italian coast. This disaster killed 32 of the 4,252 passengers on board.

What do these examples have in common? Each of them point to a phenomenon that is all-too-common in many organizations; a tolerance for deviation.

The term “normalization of deviance” was coined by sociologist Diane Vaughan (1996) based on her study of the culture of NASA prior to the Challenger disaster. This concept continues to reverberate within organizational settings, as companies grapple with employee behaviors that are often counter-productive to achieving organizational ends, but are often so hidden or “normal” that organizational actors are either unaware of them or assume that this behavior is a natural part of the project management process. Using results from interviews with project managers, Jeff discusses his findings on how the normalization of deviance affects project management practices in the areas of: 1) project proposals and strategic misrepresentation, 2) client/contractor relationships, and 3) planning and scheduling dynamics. He will also address the role of organizational learning and corporate governance in identifying and subsequently minimizing, the negative impact of normalization of deviance behaviors on project-based work.

1.5 PDUs available via self-reporting

Enjoy an evening of insight, dialogue, networking, colleagues, and appetizers!

Stop by our "Ask the Expert" table in the networking session and meet BW-PMINEO epxerts. Learn what's trending, hone a tip or trick of the trade, as for advice on your latest PM challenge, or hear what's happening at PMINEO. 
Representing Baldwin Wallace:
Lynda Carter
Pete Evangelista 

The Kerzner Lecture is FREE and open to the public, however, space is limited so
reservations are required...1.5 PDUs can be self-reported for this event.

For Additional Information Contact:
BW Professional Development
Baldwin Wallace University
440.826.2253 or bwpd@bw.edu

Register by October 19 and receive a FREE TriMetrix assessment
(reveals a person’s specific traits in three areas that describe the how, why and what of individual performance)
Compliments of DS Benefits Group - "the Human Capital Company" - valued at $150

About our Presenter:

Dr. Jeffrey K. Pinto is a two-time recipient of the Distinguished Contribution Award from the Project Management Institute (1997, 2001) for outstanding service to the project management profession. He received PMI’s Research Achievement Award in 2009 for outstanding contributions to project management research. In 2017, he was honored with the International Project Management Association’s Research Achievement Award for his research career in project management.

Dr. Pinto is the Andrew Morrow and Elizabeth Lee Black Chair in the Management of Technology in the Sam and Irene Black School of Business at  PennState, the BehrendCollege.  He is the lead faculty member for Penn State’s Master  of Project Management program.  The author or editor of 23 books and over 120 scientific papers that have appeared in a variety of academic and practitioner journals, books, conference proceedings, and technical reports, Dr. Pinto’s work has been translated into nine languages.  He is a frequent presenter at national and international conferences and has served as keynote speaker and as a member of organizing committees for a number of international events, including three Project Management Institute research conferences. With over 25 years’ experience in the field of project management, Dr. Pinto is a two-time recipient of the Distinguished Contribution Award from the Project Management Institute (1997, 2001) for outstanding service to the project management profession.He received PMI’s Research Achievement Award in 2009 for outstanding contributions to project management research.

Dr. Pinto has consulted widely in the US and Europe on a variety of topics, including project management, new product development, information system implementation, organization development, leadership, and conflict resolution.  A partial list of his consulting clients includes: General Electric Company, Rolls-Royce Plc. (England), Aker Rauma Offshore Oy (Finland), Data General Corporation, GKN Plc. (England), Ministry of Defense (England), Zurn Corporation, PPG Industries, CMI Corporation, Westinghouse Corporation, RepolaOy (Finland), Rhône-Poulenc Roher Pharmaceutical Co., Ambrosetti (Italy), Erie Insurance Group, Hamot Health Systems, Cummins Engine, and Erie Press, Inc.

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