NJAASC has curated authoritative information and a list of resources for our Membership’s reference. We will continue to update this as more information becomes available.
PAST COVID E-BLAST HAVE BEEN ARCHIVED DUE TO SPACE RESTRAINTS AND TO KEEP THINGS CURRENT.
HOTLINE FOR TESTING COMPLAINTS; USE IT! – 7/9/20
I have received complaints about centers not doing the right thing as regards testing and the like.
Centers not in compliance with the testing guidelines do a complete disservice to all of you who do the right thing. Not only is it non- compliance with EO 145, but it hurts your business if someone is not doing the right thing, and taking advantage of that fact.
As a responsible center, you should report any wrong doing that you know of.
I can tell you with absolute certainty that the Department does not tolerate this behavior, and has acted on reported centers.
You will soon be hearing of these cases, where action has been taken.
Below, find phone, e-mail and fax where to report misbehavior and complaints.
The Department will act on these, I guarantee it.
Jeff Shanton
President, NJAASC
Complaints and Hotlines
File a Complaint about a Health Care Facility
Online
OR You can file a complaint by phone if you do not want to provide your name.
By Phone
Complaint Hotline: 1-800-792-9770
The 24-hour hotline handles consumer complaints and facility emergencies seven days a week. Patients, health care facility employees and other members of the public may file complaints about hospitals, ambulatory surgery centers, home health agencies, nursing homes, assisted living facilities, comprehensive personal care homes, adult medical day care, pediatric medical day facilities, and many other licensed acute- and long-term care facilities.
By FAX
The FAX line operates 24-hours-a-day. A Division staff member will review your complaint during regular business hours.
When faxing, please include the following information:
- Your specific complaint
- Your name and mailing address including zip code
- Daytime phone number including area code
OR you may submit an anonymous complaint.
For Long Term Care Complaints including nursing homes and assisted living, please fax your information to 609-943-4977.
For Hospitals and outpatient facility complaints, please fax your information to 609- 943-3013.
By Mail
Mail complaints about nursing homes, assisted living, medical day care, comprehensive personal care homes, long-term care facilities, hospitals, ambulatory surgical centers, home health agencies and other ambulatory or long-term care facilities to:
New Jersey Department of Health
Division of Health Facility Survey and Field Operations
PO Box 367
Trenton, NJ 08625-0367
EXECUTIVE ORDER REQURIING MASKS IN OUTDOOR PUBLIC SPACES – 7/9/20
TESTING AND REPORTING ISSUES CONTINUE – 7/9/20
Yesterday, NJAASC sent
this letter
to the Commissioner of the Department of Health.
It was well received and is being discussed at the highest level of the Department.
The Department recognizes there is an issue and assures me that they are working on this very important problem.
We will keep you informed.
THIS TEST IS OK TO USE – 7/9/20
Q:
How about this one?
A:
Yes!
UPTICK IN COVID Rt RATE BEARS WATCHING, COULD HAVE IMPACT -7/9/20
