Volume Two | February 2019
IC U DATES
June 10th - 13th
July 15th - 18th
July 22nd - July 25th
IC Bus University "Maintaining that Momentum" program is a series of five one-week summer training sessions conducted at the Tulsa Bus Plant. Each session brings together school bus technicians to focus on core topics of learning.
Topics:
• IC Bus Tulsa Plant Tour
• Gasoline Engine Training
• Cummins Diesel Engine
• Allison Transmission
• Basic Electrical
• IC Bus Service Portal
• Air Conditioning Training
• Lecce Neville Starter and Alternator Systems
• Bendix ESC and Collision Mitigation
• OnCommand Connection Telematics
• BraunAbility Lift
NEW to the 2019 line up, IC University is offering two ADVANCED training sessions. It will include more hands on training, with more diagnostics and a "Skills Competition Event" during the last day. Please note that these training sessions are only available for those who previously attended in 2017 or 2018. The advanced training is three days at the plant and is limited to 60 attendees.

IC U Advanced Dates: June 24th - 27th and July 8th - 11th
Topics:
• IC Bus Tulsa Plant Tour
• Gasoline Engine Training and Diagnostic
• Cummins Diesel Engine and Diagnostics
• Allison Transmission and Diagnostic
• Advance Electrical and Diagnostic
• Bendix Electronic Stability Control and Collision Mitigation
• Lecce Neville Starter and Alternator Systems and Diagnostic
• BraunAbility Lift
Contact your Hoglund Bus Salesman for more information,
including registration, schedule, lodging & pricing!
IC Bus makes ESC Standard!
IC Bus, the leading school bus manufacturer and subsidiary of Navistar, has made
electronic stability control (ESC) and collision mitigation technology standard on its
CE Series and RE Series school buses with air brakes, making IC Bus the first original equipment maker (OEM) to offer these features as standard on school buses.
IC Bus on the Today Show!
The Today Show reached out to IC Bus about doing a feature on the new safety technology that they now offer as standard on all school bus models - electronic stability control and collision mitigation. Check out this feature by Jeff Rossen that aired on the Today Show!
Upcoming Trade Shows
Don't miss out on this year's bus shows!

TSD Conference - 3/15 - 3/20 - Embassy Suites, Dallas, TX. Hoglund Bus Co. Booth#421
Your monthly inventory, service & parts specials!
Thank you for being a part of our monthly email subscription. Below lists new and used bus inventory, service article(s), parts specials and much more. Our sales department specializes in IC and Collins buses. We offer school buses from 10 to 90 passenger, CE (conventional), RE (rear engine), Type A and lift buses. Hoglund Bus can custom build to your specification as well as offer leasing and financing options. Check out our extensive inventory of new and used buses.
NEW INVENTORY
USED INVENTORY
MEET YOUR SALES TEAM
Randy Johnson
Randy has been with Hoglund Bus Company since 2000 and is our Northern MN School Bus Sales Consultant.

Cell: 612.850.5839
Doug Erdmann
Doug has been with Hoglund Bus Company since 2002 and is our Metro MN School Bus Sales Consultant.

Cell: 612.756.3335
Kevin Schmidt
Kevin has been with Hoglund Bus Company since 2010 and is our Southern MN School Bus Sales Consultant.

Cell: 612.819.6017
Chris Sexton
Chris has been with Hoglund Bus Company since 2013 and is our Used Inventory Sales Manager.

Cell: 763.203.3886
Direct: 763.271.2974
Brian Watley
Brian has been with Hoglund Bus Company since 2017 and is our Sales Manager.

Cell: 612.940.3477
Direct: 763.271.8750
This years Unsung Hero is Brenda Otto!

Congratulations Brenda!

Her peers had to say the following:
Brenda has helped improve processes, is always willing to work positively across depts. She doesn’t just take “because we’ve always done it that way” for an answer. She seeks to understand why and looks for ways to do it better. Brenda is willing to pitch in wherever she can to get buses delivered and has a positive attitude and genuinely cares about the business, her co-workers, and customers.
Parts Specials - 763.295.5103
Our Parts Department carries an extensive inventory of “all makes” products and can supply everything needed to keep your vehicles running smoothly. We also offer daily delivery to local and metro areas in Minnesota. Our goal is to make ordering parts as easy as possible!
Contact us today to place your parts order!
IS IT TOO EARLY TO THINK SPRING?
We don't think so! We are planning another fishing theme giveaway in the spring with your parts purchase. Let your salesman know what you’d like to see for a giveaway.
DEFROSTER FAN
2 speeds, 12V
Part #: 1299029
$31.95 ea.
BODY FLUID KIT REFILL
Part #: 200-910
$6.50 ea.
ENTRANCE DOOR GLASS
Tempered Part#: 452416003
$64.99 ea.
Laminated Part#: 452416004
$74.99 ea.
MAGNETIC “SCHOOL” SIGN COVER
Part Number: 9X255
$82.06
"SCHOOL" SIGN INSTALL TOOL
Attach to handle for easy sign placement on top of bus.
Part Number: 9X255ADA
$88.50
Parts Sales Team
Jim Lanz
Parts Sales for Metro MN and surrounding WI areas.

C: 763.213.3531
Mick Maher
Parts sales for Northern MN and surrounding area.

C: 612.756.0990
SERVICE
Our Service Department specializes in the repair of medium duty trucks, school buses and commercial buses. We are an authorized Allison, ArbocSV, BraunAbility, Carrier, Collins Bus, Champion Bus, Cummins Engine, IC Bus, International Truck, Glaval Bus, Ricon Lifts and TurtleTop service center. Our technicians are factory trained, ASE Certified, Master Certified and Diamond Certified in order to assist with all repairs and maintenance of your fleet. Our technicians are required to continue with ongoing classes and training.
Tech Specialist, Doug Yager
Doug Yager has been working with Hoglund Bus Company since 2007 and is our Diamond Certified Tech Specialist. Since 1978 Doug has been involved with the repair of fleets and has continued ongoing training to stay up to date with the ever changing industry and diagnostics of Navistar products.
D: 763.271.2982 E: service@hoglundbus.com
Warranty Support:
We invite you to contact our Warranty Dept. with any questions you might have. Contact Eric Farber at 763.271.2978 or eric.farber@hoglundbus.com
Mobile Service Available
Hoglund Bus Co. offers mobile service throughout Minnesota. If you can't make it to us, we'll come to you! To schedule your mobile service appointment, contact Tom Paulson.
D: 763.271.2962
DID YOU KNOW?
Did you know that Hoglund Bus Company is an Authorized Dealer for Cummins Engine Warranty? This includes all IC, Bluebird and Thomas buses that have Cummins engines.
SERVICE ARTICLE - IK0300008
Vibration Troubleshooting (vehicle not moving)
Applies To: All International Trucks

Description: The below will cover: Vibration troubleshooting flowchart, vibrations caused by engine mounts, vibrations caused by cab mounts and correcting mirror shake not caused by engine or cab mount issues.

NOTE- Some Cummins engines (ISL & L9 for example) require one cylinder air compressors to be "timed" to the engine. If the air compressor is not propely indexed with engine at TDC a vibration can occur. The Cummins Engine Service Manual explains the timing procedure.
Engine Vibration Information:
Table 1 - Engine Mount Troubleshooting & Repair

Description: Engine Vibration on all Engine and Chassis Types
  • For MaxxForce 11/13 and N13 front engine mount information refer to Table 2 below.

Symptoms
  • Driver may feel a vibration while steering the chassis in one direction or the other.
  • Driver may feel this in the floor or steering wheel while driving in certain conditions and speed ranges.
  • Driver may hear as well as feel this vibration.

Troubleshooting
  1. Remove the lower snubber washers on the rear engine mounts and look to see if the "spool" is centered in the mount bracket.
  2. Jack the rear of the engine up to remove pressure from mount to see if the "spool" or the outer portion of the rubber on the mount is torn loose or damaged.
  3. Remove and inspect the front engine mounts to inspect the inner radius of the isolator for damage.
FIG. 2 - Isolator is damaged. Notice how the barrels are contacting the mount.
FIG. 3 - Isolator is damaged.
Resolution
  • Replace any compromised mount - there are no part number changes just get what parts catalog calls for.
  • With new mounts installed, carefully let the weight of the engine down on the mounts-pay close attention to note whether the weight of the engine cocks the spool to an angle and then note whether the spool is perfectly centered.
  • Loosen the bolts that assemble the rear of cab crossmember and push out the frame if it is too narrow or pull frame together if too wide to allow centering of the rear engine mount bolts and retorque the crossmember bolts.
  • If the frame is still too wide at the rear engine mount area then you will need to add grade eight washers between the mount and the frame to space it inward until perfectly centered.
  • If the frame is still too narrow at the rear engine mount area then you will need to measure the frame width at the front engine crossmember, again at the rear engine mount area, and lastly at the first crossmember (rear cab mount) behind the engine and document these numbers.
Table 2 - MaxxForce 11/13 and N13 Specific Information
Description: Engine Vibration on MaxxForce® 11/13 or N13

Symptoms
  • Vibrations felt in the engine at idle and highway speeds.
  • Driver may complain they cannot see out the side mirrors due to the vibration, particularly at idle speed in reverse.

Resolution
  • When installing a MaxxForce 11/13 or N13 engine a shoulder bolt (PN 3822703C1 or 3596321C2) must be used to align both the left and right front engine mounts.
  • This will ensure correct alignment of front engine mount bushings.
  • Install the shoulder bolts (as shown in Figure 5) prior to lowering the engine into the chassis.
  • After the engine has been positioned and the front and rear engine mount bolts have been tightened to the appropriate torque, remove the alignment bolt from each of the front engine mounts.
NOTE: If the alignment bolts are left in, it will cause an engine vibration.
FIG. 4
  1. Temporary Alignment Bolt
  2. Engine Mount Bolts
FIG. 5
  1. Front Engine Mount Bolts (Torque: 215-237 Nm) (160-175 Lbf-ft)
  2. Temporary Alignment Bolt
FIG. 6: Front Engine Mount Bolts (Torque: 215-237 Nm) (160-175 Lbf-ft)
Cab Vibration Information:

Description: Cab mount vibration. Applies to any vehicle model.

Symptoms

  • Vibrations felt in the engine or cab at idle and/or highway speeds.
  • Driver may complain they cannot see out the side mirrors due to the vibration.

Resolution

  • Check the air bag height on the rear cab mounts.
  • Check the torque and condition of the front cab mounts.
Mirror Shake - Engine and Cab Vibration Diagnostics Complete

Description: Mirror shakes and vibrates at any engine speed. Applies to any vehicle model.

Symptoms

  • Mirror shake at any engine speed.
  • Shake may be worse while in reverse.

Service Parts Information

  • Self-adhering weights

Supplier Service Information


Resolution

  • Inspect to make sure upper flip out arm has good rubber grommet. (These have been known to wear out)
  • Remove the mirrors and add weight using self-adhering weights to the back side of the mirror.
  • It may take up to 16oz of weight on each mirror.