Coronavirus Update #155
HFAM Update, CMS Return to Normal Survey Process, Medicaid Timeframe for Fair Hearing and Appeals, Nominate a Healthcare Hero, MDH Webinar Recap, State DME Warehouse, Reminder on Updated Admissions and Readmissions FAQ, CMS Calls
HFAM Update

Friends,

Thank you for all you are doing in our ongoing battle with COVID-19. The truth is that more lives are being saved than lost in skilled nursing and rehabilitation centers, assisted living campuses, and in senior housing across Maryland. Together, post-acute and long-term care healthcare heroes will continue fighting on the front lines of the COVID-19 pandemic into the known future. 

You and your teams have learned along the way, gotten better, and have improved PPE use, isolation, observation, coordination with physician partners, the use of telemedicine, and in testing. While federal CARES Act funding directed to individual skilled nursing and rehabilitation centers across the county, including Maryland, has had a huge positive impact, adequate augmented State funding is still critically needed. CLICK HERE for a piece I wrote in McKnight’s

With you, HFAM is committed to strategic testing to prevent the spread of COVID-19. Hard Stop. Centers without testing contracts and who have not been adequately testing should be fined by the State and need to take action now to get it right. But weekly testing absent timely 48-hour results are not truly clinically actionable, and weekly testing in our sector in Maryland has an annual cost of over $100 million. That is why we worked with our members and physician partners to draft the this letter and draft a testing policy proposal to Governor Hogan yesterday.
In addition to testing and adequate State funding going forward, I personally remain very concerned about national PPE rationing and shortages, the upcoming Labor Day Holiday, and the increased demand schools and universities will put on commercial lab testing as we enter the fall. CLICK HERE for a powerful CNN clip from AHCA President and CEO Mark Parkinson where he said governors and state public health agencies need to focus on reducing the level of COVID in the general population and ensuring nursing homes obtain the PPE supplies and reliable testing they need.

Important: Throughout this pandemic, HFAM has been transparent and frequent in putting testing, lab, and infectious diseases management resources in front of members and the entire sector. We do this without financial gain to the Association. We strive to be part of the solution, a resource on these fronts, and look for private-sector solutions to problems in this overwhelmed environment. 

I was introduced to Eurofins by a trusted friend and colleague. I am impressed by Eurofins, their offerings, and the entrepreneurial approach of the company. Please see an advance copy of an ad that is set to appear in Provider Magazine. I will write more and share more about Eurofins in the future, keep an eye out. In the meantime, I strongly urge you to contact Karen Gerwitz, Business Development Director, Eurofins at 716-206-9874 or [email protected].

As an additional reminder on testing, here is the MDH list of approved labs and below is information on the LifeSpan testing resource.

  • Association Partnership with DML and Aeon: To assist with minimizing the cost and shortening testing turnaround times, the Associations have partnered with two regional labs in the State - Diamond Medical Labs in Baltimore County and Aeon in Allegany County. Because knowing test results quickly is critical, Diamond and Aeon’s turn-around time for test results is just 24 - 48 hours. Both labs are CLIA accredited and Maryland certified, and both build on experience and a proven track record of delivering reliable results quickly. Additional tests, such as those to identify COVID-19 antibodies, are also available. Working to keep the price per test at the barest minimum without sacrificing quality or results time, Diamond and Aeon labs are offering a discounted price of $75 per test to those facilities who mention LifeSpan, HFAM, or LeadingAge Maryland. For more information on how your facility can utilize the labs under this partnership, please contact [email protected] or [email protected]

Finally, for your part, please continue to:

  • Focus on providing quality care
  • Over-communicate with residents, patients, families, and staff
  • Operate DRIVEN your infectious disease protocol (Observation +++)
  • TEST and keep accurate rosters
  • Take and document your action
  • Keep a timeline
  • Work with your hospital partners, and coordinate with local and state regulatory partners
  • Training - now is the time to be continuously training on PPE, Donning, Doffing and all things infectious disease protocol, workforce/workflow

Be well,
Joe DeMattos
President and CEO
CMS to Return to Normal Survey Process

Centers for Medicare and Medicaid Services instructs states to return to normal survey process as soon as possible.

Centers for Medicare and Medicaid Services (CMS) issued a Quality, Safety & Oversight (QSO) memo to states yesterday instructing them to return to normal survey process as soon as resources in the state allow and in accordance with states' reopening plans. It also provides guidance on how to resolve pending enforcement actions suspended as a result of prior QSO memos on March 23, 2020 and June 1, 2020 that suspended some survey enforcement actions during the COVID-19 pandemic.

On March 23, 2020, CMS issued the QSO 20-20-All memorandum, which limited survey activity to focused infection control surveys. On June 1, 2020, CMS issued the QSO 20-31-All memorandum that provided survey re-prioritization guidance to transition to more routine oversight and survey activities. This latest memo instructs states to restart all normal surveys as possible.

CMS intends to resolve suspended enforcement cases and provide guidance for closing them out going forward starting yesterday. This process involves four components that are described in the QSO memo:

  1. Expanding the Desk Review policy for Plans of Corrections (POCs); 
  2. Processing enforcement cases that were started BEFORE March 23, 2020; 
  3. Processing enforcement cases that were started ON March 23, 2020, THROUGH May 31, 2020; and 
  4. Processing enforcement cases that were started ON OR AFTER June 1, 2020.

CMS is also issuing updated guidance for the re-prioritization of routine state survey agency (SA) Clinical Laboratory Improvement Amendments (CLIA) survey activities, subject to the SA’s discretion, in addition to lifting the restriction on processing CLIA enforcement actions, and issuing the Statement of Deficiencies and Plan of Correction (Form CMS-2567) for CLIA citations.

Providers with questions about past enforcement actions suspended during the pandemic should contact their state survey agency for guidance as there are many scenarios that may not be fully addressed by this memo.

Per CMS, questions about a specific enforcement cycle may be addressed with the specific CMS location.

Revision to Secretary Neall's Public Notice re. Provider Medicaid Timeframe to Request a Fair Hearing and File Provider Appeals Extension

Yesterday, the Maryland Department of Health (MDH) shared this notice regarding provider Medicaid timeframe to request a participant fair hearing and file provider appeals extension. Please share this notice with appropriate staff members in your organization.

On August 14, 2020, Secretary of Health Robert Neall issued an amendment to the Public Notice originally issued on March 24, 2020, regarding the timeframe for Participant Fair Hearing and File Provider Appeals Extensions.  This amendment impacts the timeframe within which providers must file an appeal of a Department action. 

Under the original Public Notice, the Maryland Department of Health (“the Department”) extended the timeframe for requests by Medical Assistance providers to file appeals under COMAR 10.09.36.09 until 30 days after the end of the Maryland state of emergency due to COVID-19. The extension previously granted is being discontinued effective September 1, 2020 in light of the Department’s determination that an indefinite extension for filing of appeals is no longer appropriate or necessary. The COVID-19 pandemic may continue for some time and providers have not experienced substantial challenges submitting claims.  

Effective September 1, 2020, providers will have 30 days to file an appeal consistent with the requirements of COMAR 10.09.36.09.  

Any appeals that were not filed between March 12, 2020 and the date of the revised Public Notice issued on August 14, 2020, must be filed on or before September 18, 2020. 
Essential Workers
Nominate a Healthcare Hero Today!

When is the right time to honor heroes in the middle of a fight? Whenever and however you can! Since June, with the generosity of the Horizon Foundation we have provided 1485 meals, supported 23 centers and campuses, and provided direct aid to 30 frontline healthcare heroes in Howard County.

On Thursday, September 3, we plan to come together in-person in a socially distanced way and online to honor 15 frontline healthcare heroes. We appreciate all the sacrifices that healthcare teams have made and continue to make during this crisis. While every healthcare worker truly deserves praise and recognition, we want to celebrate a handful of our frontline heroes – this will be the start. 

See this flyer for more information and to nominate your healthcare hero today.
MDH Webinar - Recording, Powerpoint, and SNF to ED Transfer Form

Last week, the Maryland Department of Health held a webinar call to update the long-term care sector on COVID-19 developments and best practices. The call was recorded, in case you were unable to join or would like to review the topics discussed, which included:

  • Review current situation of COVID-19
  • SNF to ED transfer form
  • Cohorting review
  • Other updates
  • Q&A


You can also view the webinar's Powerpoint presentation here.


If you have any questions, please email [email protected].
Maryland State Durable Medical Equipment Warehouse

Please review this information on DME donations from the Secretary of the Maryland Department of Aging, Rona Kramer.
Reminder: Updated FAQ on Admissions and Re-Admissions to Maryland Nursing Homes

 
This update clarifies the guidance regarding what to do when a facility does not have a single-person room available for readmission, review changes to FAQ # 3 in the guidance.  
CMS COVID-19 Stakeholder Engagement Calls – August

CMS hosts varied recurring stakeholder engagement sessions to share information related to the agency’s response to COVID-19. These sessions are open to members of the healthcare community and are intended to provide updates, share best practices among peers, and offer attendees an opportunity to ask questions of CMS and other subject matter experts.

Call details are below. Conference lines are limited so you are highly encouraged to join via audio webcast, either on your computer or smartphone web browser.

 
CMS COVID-19 Office Hours Calls (twice a month on Tuesday at 5:00 – 6:00 PM Eastern)

Office Hour Calls provide an opportunity for hospitals, health systems, and providers to ask questions of agency officials regarding CMS’s temporary actions that empower local hospitals and healthcare systems to: Increase Hospital Capacity – CMS Hospitals Without Walls; Rapidly Expand the Healthcare Workforce; Put Patients Over Paperwork; and Further Promote Telehealth in Medicare

Tuesday, August 25th at 5:00 – 6:00 PM Eastern
Toll Free Attendee Dial In: 833-614-0820; 
Access Passcode: 8579003
 
Weekly COVID-19 Care Site-Specific Calls

CMS hosts weekly calls for certain types of organizations to provide targeted updates on the agency’s latest COVID-19 guidance. One to two leaders in the field also share best practices with their peers. There is an opportunity to ask questions of presenters if time allows.
 
Home Health and Hospice (twice a month on Tuesday at 3:00 PM Eastern)
Tuesday, August 25th at 3:00 – 3:30 PM Eastern
Toll Free Attendee Dial-In: 833-614-0820; 
Access Passcode: 6782346
 
Nursing Homes (twice a month on Wednesday at 4:30 PM Eastern)
Wednesday, August 26th 4:30 – 5:00 PM Eastern
Toll Free Attendee Dial-In: 833-614-0820; 
Access Passcode: 5718509
 
Dialysis Organizations (twice a month on Wednesday at 5:30 PM Eastern)
Wednesday, August 26th at 5:30 – 6:00 PM Eastern
Toll Free Attendee Dial-In: 833-614-0820; 
Access Passcode: 1834329
 
Nurses (twice a month on Thursday at 3:00 PM Eastern)
Thursday, August 27th at 3:00 – 3:30 PM Eastern
Toll Free Attendee Dial-In: 833-614-0820; 
Access Passcode: 1556623

Lessons from the Front Lines: COVID-19 (twice a month on Friday at 12:30 – 2:00 PM Eastern)

Lessons from the Front Lines calls are a joint effort between CMS Administrator Seema Verma, FDA Commissioner Stephen Hahn, MD, and the White House Coronavirus Task Force. Physicians and other clinicians are invited to share their experience, ideas, strategies, and insights with one another related to their COVID-19 response. There is an opportunity to ask questions of presenters.
 
Next Lessons from the Front Lines:
Friday, August 21st at 12:30 – 2:00 PM Eastern
Toll Free Attendee Dial-In: 833-614-0820; 
Access Passcode: 5956858
 
For the most current information including call schedule changes, please click here.
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from our federal and state partners.
Thank you.

We cannot thank you enough for the dedication and diligence in doing all that you can for the residents in your communities. HFAM continues to monitor the COVID-19 pandemic with our state and national partners and will do all we can to support you during this time.