How Virtual Leaders Can Improve Quality and Add Value to your Organization:
A Case Study of a Virtual Chief Medical Officer



There is an increasing need for effective executive and physician leadership in healthcare organizations as reimbursement is focused on quality, patient safety, and patient satisfaction. 

Over 50% of American hospitals have Chief Medical Officers (CMOs) or Vice President of Medical Affairs (VPMAs) to assist in these areas. Outpatient clinics typically have a Medical Director overseeing quality care.  However, smaller medical centers and rural facilities frequently cannot afford the services of a full-time Chief Medical Officer or Medical Director but may have as great or greater a need. 

This webinar will describe how healthcare facilities can utilized virtual executive and physician leaders in a cost-effective way to improve quality and patient satisfaction, resolve conflict, address disruptive provider issues, and develop on site physical leadership and in addressing preventative healthcare in communities throughout California. 

By the end of this webinar, participants will be able to:
  • Understand the duties and responsibilities of virtual physician and healthcare leaders in organizations ;
  • Describe the value added/return on investment of virtual physician leaders;
  • Know how virtual leaders can improve quality care, resolve conflict, and reduce risk, and;
  • Explain the electronic resources and communication methods used by virtual leaders.
As a reminder, these webinars are FREE and open to all Healthcare Districts and community partners!

About our Presenter
Susan Reynolds, MD
Dr. Susan Reynolds is the President and CEO of The Institute for Medical Leadership , which for over sixteen years has been conducting organizational assessments, physician leadership development programs, Chief Medical Officer services, executive and physician coaching, and strategic transformation retreats for numerous hospitals and healthcare systems, academic medical centers, medical groups, and medical associations throughout the United States.
 
A former emergency physician, emergency medical center CEO, White House health care advisor, and Chief Medical Officer, Dr. Reynolds developed the highly acclaimed Chief of Staff Boot Camp  programs in 2003, which have trained over 3,000 physician leaders and healthcare executives to date. Her presentations are dynamic and interactive and include topics such as Success Factors for Physician Leaders, Quality Improvement Tools, Future Leadership Development, Women Physicians as Effective Leaders, Managing Stress and Preventing Burnout, Advanced Communication Skills, and Conflict Resolution: Dealing with Disruptive Behavior. She is the author of "Prescription for Lasting Success: Leadership Strategies to Diagnose Problems and Transform Your Organization," published by John Wiley & Sons.
 
In 1993, Dr. Reynolds was appointed to the White House Health Professionals Review Group, serving as one of its few practicing physician members. She founded and led the Physician Executive Practices at both Heidrick & Struggles and Russell Reynolds Associates, two leading international executive search firms. She also founded the Malibu Emergency Room, served as the facility's CEO and chief physician for twelve years, and organized a tax-exempt charity that produced celebrity events to support emergency medical care in Malibu, California.
                                                                                                
In the past Dr. Reynolds has served as national Chair of Health Policy for the American College of Emergency Physicians, and President of the American Association of Women Emergency Physicians. Dr. Reynolds is the recipient of numerous honors and recognitions including Woman of the Year, California's 44th Assembly District.
                                                                                 
Dr. Reynolds received her A.B. with top honors from Vassar College, then obtained a Ph.D. in Biological Chemistry and an M.D. degree from UCLA. She completed a residency in Internal Medicine and a fellowship in Cardiology, Critical Care Medicine, and Administrative Medicine at UCLA. She is a Diplomate of the American Board of Internal Medicine.
 
Her son, Chris Root, is a first year medical student at the Icahn School of Medicine at Mt. Sinai, and a critical care paramedic for New York Presbyterian Health System. She lives in Pacific Palisades, California with her golden retriever, Lady.



For more information about this webinar or to access webinars on demand, click here.
If you have ideas for future webinar topics, please contact Sheila Johnston .
The Association of California Healthcare Districts (ACHD) represents Healthcare Districts throughout the state's urban, suburban and rural areas. California is home to 79 Healthcare Districts that play a profound role in responding to the specialized health needs of local communities by providing access to essential health services to tens of millions of Californians while also having direct accountability to the communities that Districts serve. In many areas, Healthcare Districts are the sole source of health, medical and well-being services in their communities.

Learn more at www.achd.org.

Please contact  Sheila Johnston  with questions.
www.achd.org