A Notice to All:
While our lobbies have been open "by appointment only" over the last ten weeks, preparations have also been underway at each of our Mutual CU branch locations for the day that we celebrate reopening to the public. Until that day, we wanted to share the steps we are taking to ensure that our lobby areas are a safe, secure environment for our staff and for our communities.
Floor markers like the image above are placed through out the branch lobby area to ensure six-foot distance between individuals. In our member service area, spacing placement will be adjusted based on each branch location. For example, a few of our branch lobbies are not large enough to have both those waiting for the teller line and those waiting for a member services representative in the same space. Other distancing measures will be made available to accomodate everyone's safety in our smaller branch lobbies.
Clear shields have been placed at the teller windows as a protective-barrier between our staff and those they are serving. Clear shields have also been placed on the desk of each member services representative and loan officer. We continue to deep-clean surfaces that are frequently used and have plans in place to minimize other opportunities for the virus to enter or exit our buildings through hand sanitizer stations and closed areas to the public. Our restrooms will continue to be closed to the public until further notice as well as any water fountains.
We are counting down the moments when we can safely reopen and see each of you face to face. Until then, we remind you that if you are experiencing any of the COVID-19 symptoms, traveled, or have been exposed to someone with the virus, we encourage you to use our SMART Banking services to conduct your financial transactions. Please find a link below to Mutual CU eServices options. For continuing Mutual CU updates surrounding our COVID-19 response, please visit
MutualCU.org.
Thank you for being a member of Mutual Credit Union and for continuing to place your trust in us. We will get through this together and will be stronger for you. Our Focus Is You.
Sincerely,
