DCI Digital Newsletter Volume 4 Issue 3
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We are all in this together. One day at a time.
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From the East coast to the West coast, our CIGBA Board of Directors:
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Top Photo:
CIGBA Board of Directors 2020-2020 (Absent: Rocco Commisso)
Individual Portraits From Left To Right:
Top Row:
Chairman
David La Mantia
(J&B La Mantia Ltd.), Vice-Chairman
Robert Galati
(Galati Market Fresh Inc.), Treasurer
Nigel Oliver
(Vince's Market)
Middle Row:
Past-Chair
Dave Powell
(Atlantic Grocery Distributors Ltd.), Director
Rocco Commisso
(Commisso's Fresh Foods), Director
Gordon Dean
(Mike Dean's Super Food Stores)
Bottom Row:
Director
Tony Cataldi
(Cataldi Fresh Market Inc.), Director
Rick Rabba
(The J. Rabba Company), Director
Craig Cavin
(Island Independent Buying Group Ltd.)
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Are you a
DCI Retail Member
? Interested in learning more about a Board of Director position? Email Barry at
barry@distributioncanada.ca
to discuss the opportunity!
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MESSAGE FROM BARRY LANTEIGNE, DCI PRESIDENT
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The Board of Directors and myself would like to thank our CIGBA/DCI Members, Supplier Partners, and Industry Partners for your ongoing and continued support. It continues to be an interesting and challenging 2020 with the Covid-19 Pandemic, however, it has absolutely been amazing to see our members interacting with one another sharing ideas and supporting each other through this unprecedented time!
We at CIGBA/DCI have been working with our members and supplier partners as required to try and provide any necessary products and resources to get through the pandemic. To all front-line workers, industry folks supplying the demand in the grocery stores, and community heroes who have continued to work so diligently throughout this pandemic, I would like to say
thank You
… and that we appreciate all that you do!
As you may be aware, the CIGBA/DCI Annual Business Summit was postponed in June and we have secured the date of October 26, 2020 to celebrate with our members and partners at our Annual Gala Dinner. Unfortunately, we are currently not promoting this event as we are continuously monitoring social distancing measures and will be making a final decision as of August 1, 2020 if we will be proceeding with the dinner!
The Annual CIGBA/CFIG Charity Golf Classic which was to be held at Crosswinds Golf and Country Club in Burlington, on Wednesday, September 23, 2020
has also been cancelled for the 2020 year and we have confirmed a new date for next year, which will be
Wednesday, September 22, 2021
. Please mark this in your calendar as we look forward to hosting this tournament again next year!
We are looking at a new initiative to start in September 2020, where we are going to be highlighting our supplier partners on a monthly basis. The goal of this program is to be featuring partners on a rotational basis, as well as provide an opportunity to all partners who may not have had the chance in the past to connect with DCI in this way. Having said that, those that want to participate consistently on a monthly basis, are encouraged to contact me to discuss further! The more opportunities that we can provide our members, the better the program will be for all! This will be done on a first come, first served basis. This will give a minimum of 10 partners/month the opportunity to participate in offering our members opportunity buys and/or use this to highlight or communicate new product launches or innovations.
As always, I am here to support our members and supplier partners so please reach out to me as required and I will be more than happy to help you in any way possible! I can be reached at 905-681-3933 x101 or through email at
barry@distributioncanada.ca
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NEW MEMBERSHIPS AND SUPPLIER PARTNERS
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DCI has been continuing to on-board and create fresh opportunities with new Supplier Partners to better serve our membership!
The new Supplier Partners are:
Full range of employee benefit services from life, long term disability, critical illness, health, dental, health spending accounts
100% 2-ply cotton face masks, personal customization embroidery available
Hand sanitizers with 70% alcohol: 60mL, 120mL, 500mL, 1000mL, 3780mL sizes available
Financial services to lease, loan or rent equipment
Point of Sales Solutions, Enterprise Management Solutions, Self-Scan Kiosks, E-Commerce, Printing Scales and Video Surveillance.
Confectionary Line such as Gummies, Kitchen and Bakeware Line as well as PPE.
Niagara Cares; Hand Sanitizer 250ml x 48, 500ml x 24, and 2L x 6
Removal of Biofilm & Pathogens from surfaces at Microscopic Level, ATP Surface Testing, Certificate of Pathogen Removal, 100% Plant-Based Ingredients. No Toxic Chemicals, All-Natural Wet Steam Technology, Energy Savings & Performance Reports For Guaranteed Results, Hydro/Utility Incentive Program Rebates
Processed Raw and Cooked
Halal Certified
Meat Products. (Beef, Chicken, Turkey), Olive Oil and other imported products from Turkey (Palermo Brand)
ECRP Energy Efficiency Savings, Energy Auditing, Incentive Management
Sulco Food Wrap and Dispenser/ Food Wrap Refill 1000’/ Food Wrap Refill 500’
Temp Transport Inc.
Delivery Service
Hand Sanitizer, ThatDamTea, TreeWell Oak-Infused Sparkling Maple, Carrot Bacon-Crispy Vegan Jerky
Solid shampoo and conditioner bars that replace up to 3 bottles of liquid shampoo while being free form sulfates, parabens and synthetic fragrances.
Stay tuned for more Supplier Partner agreements currently in negotiations! All information will be posted onto the DCI Intranet Portal.
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RETAILERS, STAY CONNECTED WITH DCI!
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We at DCI understand that keeping up with emails and announcements can be difficult at times due to busy stores and peak seasons. Below is a breakdown to understand where you can access DCI related content and news.
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Breaking news, industry announcements, new agreements and power buy/opportunity buys are always sent out through email. This allows us to target our communication by location, type of store, and relevancy as well as give us detailed reporting on who is opening the announcements, which links they have clicked on and where to allocate our efforts for outreach if members haven't opened up these communications.
We strongly encourage you to dedicate a member of your management team to be your communications liaison for your company, especially for those owners who tend to be super busy and don't check their emails daily. You could be missing incredible buying opportunities, programs, or helpful industry tips to better the success of your company.
Please email Matthew Brown
to see which members of your company currently receive our communications (we segment by multiple lists, so be sure touch base with Matthew if you aren't aware as to who is receiving which communications).
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Only have a couple of minutes? Check out the DCI Social media pages on
Facebook
,
Twitter
and
LinkedIn
. Major public announcements are always posted on our social media and you can often find other industry bits of information shared on our pages.
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By logging into the portal, you will get access to your company's rebate reports. As well, any important announcements regarding changes in agreements will also be posted internally on the portal.
What else does the portal provide?
- new supplier partner agreements
- new programs and promotions
- revised supplier partner agreements and rebate scales
- your member reports
- the DCI by-laws
- the CIGBA by-laws
- summary of volume rebates
- AGM information
Once you've checked the portal for information and still don't see what you are looking for, please email or call the DCI office with your inquiry.
Please note: the DCI Intranet Portal is for
Retailers only
.
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The Business Summit:
Cocktails & Gala Dinner
New Date: October 26, 2020
(pending social distancing restrictions)
updates to follow
*New Location*
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July 2020 Update:
In light of the recent developments surrounding COVID-19, the CIGBA/DCI board has decided to monitor the social distancing regulations. We are working on the most optimal logistics to ensure that the same amount of value is being provided to our members. If the event is slated to be cancelled due to Covid-19, we will be looking to host our virtual board and fall members meeting on October 26th, 2020. All plans are in progress and details will be provided once they have all been confirmed. We want to take this time to thank our members and partners for the outstanding work that you and your teams are providing our independent communities! Stay safe everyone!
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Should the Summit be postponed to 2021 the CIGBA/DCI Star Awards will also be postponed until 2021.
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CHARITY GOLF CLASSIC 2020
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Postponed until 2021
New Date: September 22, 2021
Location
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Independents and Supplier Partners are encouraged to come out and network, engage in new business leads, enjoy on-course and take-home product samples, and compete in several hole contests sponsored by various Supplier Partners and grocery industry media companies.
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SUPPLIER PARTNERS: WANT BETTER VISIBILITY?
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Let DCI help you with any seasonal programs, new item or product launches, market updates in your category or general communication to members.
Power Buys:
Have a staple product that you know members would love to purchase in volumes or want to get your product in the doors of members? Consider running a Power Buy or a similar opportunity buy.
What are Power Buys?
Power Buys are Exclusive
dci
Deals negotiated with our Supplier Partners to provide Members with significantly reduced costs on key products. Power Buys include aggressive pricing and/or rebates on specific products to incentivize volume of purchases through our Members.
Power Buys allow for members to stock up before important peak season periods, as well as giving members a chance to feature promotions in their flyers and build better brand loyalty.
*New for 2020*: Power Buys have been migrated onto an online platform using
Order Ease
. Now review pricing, product details, images, and request shipping dates all at once! Look out in your emails for upcoming Power Buys using the new online platform!
Advertising:
What better way than to get directly into the independent's mailbox? When you submit an ad with DCI, you become
the featured Partner advertised for 3 months in our Newsletter that spreads across Facebook, Twitter, LinkedIn, & the DCI Member's portal.
Did you know that DCI has an 18-22% higher open rate than the industry average?
Use DCI Advertising to promote your latest product or specialty, upcoming event or new promotion.
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RECORD BREAKING POWER BUYS FOR JUNE 2020
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We would like to thank our Supplier Partners who had given us aggressive Power Buy deals for our June 2020 AGM! Never in DCI history did we present a
35 deal-catalog
to our members. From CPG to services, the catalog was the most diverse yet!
We encourage our Supplier Partners to continue participating in our promotions and programs to leverage better results! Consistency is key!
Thank you to these Supplier Partners who provided exclusive DCI deals to our members:
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Did you know the CIGBA/DCI office put together COVID-19 resources just for our members? Log into the membership portal to get access to:
- COVID-19 related infromation, including government resources, HR practices, insurance and grants
- Sanitation Supplies and PPE: sanitation stations, face shields, disposable masks, N95 masks, washable masks, disposable vinyl gloves, thermoplastic elastomer hand gloves, sanitizer sprays and gels, forehead thermometers, no touch solutions, PPE safety prep stations, social distancing floor markers, name tags, standing signs, social distancing mats, rolls & labels
- Services: in-store announcements for COVID-19 and store practices, pandemic coverage information, Mighty Oaks DCI online grocery delivery software, sanitation services for deep store cleaning pre-and-post outbreak, short term labour solutions for absent/sick employees
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SUPPLIER PARTNER?
If you are interested in running a promo or contest with DCI and the independent retailers, please email
matthew@distributioncanada.ca
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FROM OUR SUPPLIER PARTNERS
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The Overnight Shift to Online Groceries
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It started on March 12th. Almost overnight the volume of orders being handled by retailers on our platform jumped significantly. We are seeing retailers having between two to ten times the volume in online orders than what they were doing a few days earlier.
The surge in online grocery orders in something we could never have expected. The average annual growth rate across the retailers on our platform has on average been 15%. Mighty Oaks has been providing online grocery solutions since 2002, in those 18 years we have never seen anything like this.
Our response
Our NOC team continually monitors system loads. We were able to quickly increase compute infrastructure to handle the volume ensuring systems continue to work. Online grocery demand and capacity requirements are changing rapidly. Then a day or two came the wave of requests from retailers included adjusting time slots limits, bringing on-line new stores, and adjusting delivery zones. It was an amazing increase in transaction volumes with better levels of customer services.
Why are Retailers Going Online?
For the last year or two, the move to online groceries was often driven by a desire to follow the customer as their needs and behaviour change, in other cases it was fear of what Amazon and others represented. These past two weeks have been completely different. It has been a sense of community and a desire to respond to the specific needs of the local community.
Groceries and the food supply chain are now considered an essential service. In times such as these, online ordering is the most effective and safest way to address this need.
The Future
Many of the grocery retailers, food processors and producers on our platform are essential services to their communities and they view us as an essential service. We agree. We have prioritised helping the pre-existing retailers on our platform focus on meeting the needs of their community. However, we are now doing more, we are now focused on bringing on board new retailers at an accelerated pace. We’re here to help.
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SUPPLIER PARTNER SPOTLIGHT -
SUMMER CONVENIENCE FROZEN FOODS
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See below for some opportunities for you to consider for your businesses during the Summer season!
Retailers, you can review their CTAs & volume incentives by clicking on their logos and signing into the Members Portal!
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Cavendish Farms
Products:
Cavendish French Fries
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Chapman's Ice Cream
Products:
Ice Cream & Frozen Novelties
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Cheemo (Heritage Frozen Foods)
Products:
Cheemo Perogies
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Tree of Life ULC
Products:
Frozen seafood, specialty gourmet grocery, ethnic, cheese, natural/organic
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Yellofruit (Froba Products)
Products:
Yellofruit - non dairy frozen banana desserts
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Sharpe's Food Market Wins Sobey's Wholesale Five & Drive Contest
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The Sobeys Wholesale Five & Drive Week 45 Promotion ran from February 28th - March 12, 2020. A special catalog of products were available for customers and introduced some great savings over multiple categories. To qualify, retailers earned 1 entry into the draw for every 5 cases that they purchased on products within the special catalog. Great promotion and congratulations to Sharpe's Food Market for winning!
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"We Will Feed You" - Four Words of A Community Hero
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After catching a man steal food from his grocery store, Mike Williamson, the owner of Central Fresh Market decided to give him more food instead!
“You could tell he was just trying to feed himself,” Williamson said. “We always prefer people to come in and ask for help rather than steal, but when you catch people stealing just to eat it’s a much different story.”
Central Fresh Market recognizes the importance of highlighting food insecurity in the community. They make regular food bank donations and is noticing an increase in demand. They hope to raise awareness in their community and encourage others to help those that need in the community.
Well done Mike and Central Fresh Market!
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Congratulations to Cousin's Market on their brand new Nobleton, ON and Mississauga ON locations!
DCI would like to congratulate you on your company expansion!
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Hungry Hungry .... Canada?
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"According to a survey conducted by the federal agency in May, almost one in seven (14.6%) Canadians indicated they lived in a household where there was food insecurity in the past month. In 2017-18, a similar survey was conducted and 10.5% of households in Canada felt food insecure."
Article Snippet: Canadian Grocer Magazine
Photo Credit: Getty Images
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Uber Groceries ... Will It be a 5 Star Experience?
"Uber Technologies Inc. is getting into the grocery delivery business and is using some Canadian cities to help it launch the venture.
The San Francisco-based tech giant said Tuesday that users in Montreal and Toronto can now order groceries through its Uber and Uber Eats apps.
'They'll be able to place orders from local merchants and receive them in as little as one to two hours.'"
Article Snippet: CBC
Image Credit: CBC
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If you would like to submit news from your company (Retailers & Supplier Partners) or would like to feature an ad (Supplier Partners) please email
matthew@distributioncanada.ca
Click below to stay connected with CIGBA/DCI!
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On behalf of the DCI Management Team, Happy Summer to you and your company! If you have any questions, please don't hesitate to email us!
Barry Lanteigne - President:
Michele Vermeltfoort - Administration & Accounting:
Matthew Brown - Events, Communications & Technologies:
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