The Hub -- The Monthly Newsletter of 211 Nevada County                                                                                   October 2014
October, 2014 - In This Issue:

211 Nevada County is a resource and information hub that connects people with community programs and services.

Resource Spotlight
Food Bank of Nevada County

As tough economic times continue for many Nevada County residents, the work of the Food Bank of Nevada County has become ever more important and urgent. This year, the Food Bank served 850 families at their monthly distributions, up from about 600 last year. That's nearly a 40% increase. Between their monthly distributions, outreach program, and partner agencies, the Food Bank serves approximately 8000 individuals every month.

 

Below is an overview of the Food Bank's programs:

 

20,000 lbs per month  
of fresh produce provided through monthly distributions

Monthly Distributions
The Food Bank distributes food to Penn Valley, North San Juan, Colfax, Grass Valley, and Washington on a regular schedule. They also do a twice weekly Emergency Food Distribution at the Salvation Army.

Please note:
Distribution locations for Grass Valley and Penn Valley have recently changed.Visit the Food Guide on our website for updated information.
   
10,890 snacks per week
provided to children at 14 area schools

Project Hope
The Schools Snack Program was set up in 2004, to feed school children who were food insufficient. This program now serves 2,178 children during the school year. During the summer, the Summer Lunch Program served 4,636 lunches over nine weeks.

60 clients per month
receive food delivered to their home 

Outreach

The direct-service program delivers groceries to  individuals who can't leave their home, seniors, low-income families with children, and individuals who qualify with a doctor's certification letter.


Holiday Distribution

In collaboration with the Interfaith Food Ministry, the Food Bank coordinates a special holiday dinner distribution with turkey and fixings. Consumers must sign up at their regular food distribution. Sign-ups will not be taken over the phone or through the Food Bank of Nevada County website.


For up-to-date information about Food Bank distribution locations, times, and dates call 2-1-1 or visit the  Food Guide on our website and view the current Food Bank of Nevada County calendar.  

 

To learn how to qualify for the Outreach and Project Hope programs, call the Food Bank of Nevada County at 530-272-3796. 

 

 
A Simple, Comprehensive Guide to Food Programs In Nevada County
Food Resource Guide Brings the Details of Local Food Programs Together in One Place
There is a huge demand for food assistance in Nevada County these days. Over 30% of 211 Nevada County calls are for food resources and 50% of 211 website searches are food and hunger related. 

 

The good news for Nevada County residents is that there are many food assistance programs available to help meet their needs, with some type of food distribution happening almost every day of the week. The challenge for many people has been finding out the Who, What, When, and Where to access these programs.

   

211's new Food Resource Guide brings all of the details of local food programs together in one place. Accessible via the 211 Nevada County website, the Food Resource Guide features food calendars for both Western and Eastern Nevada County, a quick resource directory that is consistently updated and easy to print, and the current distribution schedule for the Food Bank of Nevada County, with up-to-date locations, dates, and times.

 

The Food Resource Guide makes it easy for individuals and organizations to find local food resources with just one click. Check it out today!

More 211 Resource Guides . . .
Our Resource Guides are up-to-date, comprehensive lists of programs and services related to specific topics. Below are links to our most popular Guides. See our website for more.
Basic Needs
Aging & Disability










Veteran Services
Medi-Cal Providers
Don't see the Guide you're looking for? Call us to talk about creating a Guide specific to your service needs.
Covered CA: It's That Time Again
Open Enrollment Begins November 15th

 

 

The open enrollment period for Covered CA is from November 15, 2014 to February 15, 2015. Call 211 for more information.
By the Numbers: 211 Community Data
Latest 211 Quarterly Report Now Available

The First Quarter Report for FY 14/15 is now available.

Click on the image to open a PDF of the report

Basic needs such as food, shelter, and health care continue to be our most requested resources.  

 

Also of note, this is the first quarterly report since our local call center began answering calls 24 hours a day, seven days a week. All calls were answered by local 211 Nevada County customer service representatives. 

 

The data shown here represents our service delivery, but does not represent the capacity at which we can report statistics. If you have  questions about your specific sector, please do not hesitate to give us a call at 211.This data belongs to you.
Learning From Our Peers
CAIRS Conference is a Place to Share Best Practices

Two of our 211 staff members recently had a chance to meet up and share with other 211 folks from around the state. Program Manager Tim Giuliani and Call Center Manager Alice Johnson attended the California Alliance of Information and Referral Services (CAIRS) conference held in Los Angeles on October 8th. Established in 1979, CAIRS is the only statewide organization dedicated exclusively to serving the needs of professionals who assist the public in accessing human services.

 

The theme of this year's conference was "Reimagining Information & Referral." Experts in the field shared industry best practices on customer service, call assessment, data gathering and measurement, working with veterans, and 211 program management.  

 

Tim and Alice report that the great information they received, the opportunity to meet many dedicated professionals, and the chance to renew friendships from past conferences was thoroughly energizing. They look forward to bringing some of these new ideas home to Nevada County. 

Get Connected. Get Answers.
211 Nevada County is a resource and information hub that connects people with community programs and services. Find us on the web at 211nevadacounty.org.

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