We are proud to announce that, as of July 1st, 211 has gone fully local. This means that every call to 211 will now be answered here in our new Grass Valley call center by 211 staff.

Here are just a few ways that a local call center will improve 211's services:

• Every call to 211 goes to a call agent who lives and works in Nevada County. They know our area and they know their stuff.

• We are dedicated to building strong relationships with our community partners. As information changes or new programs begin, 211 staff will know about it and be able to pass that information on to our callers.

• We use a team approach. Each customer--whether they are calling at 2 am or 2 pm--has a team behind them when they call 211. Call center staff members draw on the knowledge and expertise of their fellow staffers to connect the caller to the best resources available for their needs.

Most importantly, it means that we can provide great service 24 hours a day, 7 days a week, 365 days a year. We hope you'll give us a try! 

211 Nevada County is excited to participate in this year's Community Involvement Day at the Nevada County Fairgrounds. This is a great opportunity for community members to donate to local organizations and receive discounted fair tickets in return.

• New backpacks
• New lunch boxes
• New school supplies (3 ring binders, spiral bound notebooks, pencils, pens, etc.)

What: Community Involvement Day

When: Monday, July 28th, 1-6 pm

Where: Nevada County Fairgrounds, Gate 1 Parking Lot

Why: Support local kids and receive discounted fair tickets!

See our website for more information. 

Summer is in full swing and our local farmers' markets are filled with an abundance of delicious fruits and vegetables. Beginning August 2nd, 211 will be out at three local markets promoting a new program to get that fresh produce onto the plates of local residents.

211 is partnering with Nevada County to provide $25 in free farmers' market tokens to all county residents who use EBT. Tokens can be used to purchase fruits and vegetables at any of three participating farmers' markets. See our website for more details.

Come check us out at the following locations, and meet our Market Coordinator, Inez Rodriguez:

Nevada City Farmers' Market

Union Street, Nevada City 

Saturdays, 8:30 am to 1:00 pm through November 22nd

Nevada County Certified Growers' Market

Rood Center, Hwy 49, Nevada City 

Tuesdays, 2:00 to 5:30 pm through October 28th

Grass Valley Thursday Night Market

Main Street, Grass Valley 

Thursdays, 6:00 to 9:00 pm through August 14th

Click for FY 13/14 Q4 Report

The 4th Quarter 211 Report is now available. The report includes aggregate data collected by 211 Nevada County over the 4th quarter of the 2013-2014 fiscal year.  

This data represents our service delivery, but does not represent the capacity at which we can report statistics. If you have  questions about your specific sector, please do not hesitate to give us a call at 2-1-1. This data belongs to you.