We are pleased to announce that Jim O’Donnell was featured recently in the Top 100 People in Real Estate magazine.
This is the second time Jim has been featured as one of the Top 100 people in real estate and we couldn't be more proud!
Here's an excerpt:
"The key to what Jim calls their ‘customer-inspired innovations’ is staying on top of customer feedback and data to get people the services they really need and keep them happy. And that attention, which Jim has dubbed “delighted-ness,” has paid off: Equity National Title’s approval and satisfaction rates are far above industry averages, with a 95% borrower satisfaction score among some 46,800 reviews. “We leverage our data to delight everyone in every transaction.”
A three-time winner of the Rhode Island Mortgage Bankers’Association Outstanding Service Award, Jim has also more recently been featured as a panel speaker at various industry events, lending his expert perspective on topics like the future of real estate transactions and electronic closings. He’s also dedicated to constantly educating himself to take his company even farther into the future”
(p. 78-Top 100 People in Real Estate Magazine)
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