NEWSLETTER
Introducing our new newsletter
The SENIOR FRIENDLY CARE NEWSLETTER is replacing the sfCare News and SFH Newsletter.  Our new newsletter provides information for healthcare providers who are caring for older adults  across the healthcare continuum. 

Whether you provide home care, primary care, hospital care, long term care, or specialized geriatric services, our newsletter will shine a spotlight on collaborative and innovative ways to help you achieve better health outcomes for older adults.
November 2017
This month we highlight a better way to chart on behavioural issues, a state of the art review on delirium, a webinar on patient co-design, and offer the QI Coach's tip -  "just do it".
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Is your charting inadvertently causing harm?
A few words in an older adult's chart can paint a picture that can have a detrimental impact on their quality of life.  For people living with dementia or for those who have other behavioural issues, using words like " agitated"  and "aggressive" could alter their treatment paths and options.

The "Your Health Matters" blog "Provide health care to older adults? The words you use matter" offers insights and practical tips, and includes a link to T oronto Academic Health Science Network's (TASHN) helpful guide, "Person Centred Language for Responsive Behaviours".  
Need a quick refresher on delirium diagnostic, management, and prevention techniques?
Dr. Edward R. Marcantonio, M.D. who presented on delirium at one of our SFH ACTION events last year, recently published "Delirium in Hospitalized Older Adults" in the New England Journal of Medicine.  In this state of the art review,  Dr. Marcantonio uses a case study to  illustrate this common clinical problem, and provides evidence-based strategies for diagnosis, evaluation, management and prevention. 
RGP Webinar 
December 12, 2017
12-1pm
Transforming Care for Older Adults Together with Patients and Family Caregivers

Presenters
Ja cobi Elliott, Project Lead - Changing CARE, St. Joseph's Health Care London and  Research Scientist, University of Waterloo
Kimberly ChetwyndProject Manager, Sustainability Project Office, Sunnybrook Health Sciences Centre 

This webinar will provide a brief review of the evidence on best approaches when engaging patients and family in the co-design of senior-friendly healthcare practices, and will profile 2 local initiatives. 
Coach's Tip - Just Do It
You don't always need a large-scale quality improvement initiative to make meaningful, evidence-based changes to the care you provide; sometimes the change is so simple, you can "just do it".

The UK is a leader when it comes to the "just do it" concept. They birthed #endPJParalysis (getting patients dressed and moving), and "Fab Change Week" (adapted by Health Quality Ontario as "Change Day Ontario", where individuals or groups pledge to make a difference to the way they provide care).

With the launch of the new sfCare Framework and work underway on resources and initiatives to help you implement it, many of you are asking "what can we do right now?" We encourage you to reflect on the 31 statements and look for "just do it" opportunities.  An example observed today - a clinician was asked to help an older adult find their way to a doctor's office in a hospital, but they both struggled to find the room number on the appointment sheet because it was buried in the address line, in 6 point font. Just do it - make important information easy to find, and use 12-14 point font.

Do you have tips or tools to share with the senior friendly care network, or challenges you need help with?  Click here to connect with a coach.
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