The VFW Department Service Office is available for ALL veterans needing claims assistance. Whether filing an initial VA claim, requesting an increase in benefits or would like to file a notice of disagreement – we are here to assist you.
The Department Service Office is located in the
JFK Federal Building, 15th Floor,
Suite 1500C
Boston MA 02133
State Service Officer Mark Allen and Executive Assistant Leah LaPointe are there weekdays to assist any veterans needing assistance with VA claims and benefits.
In addition to the main office in Boston, the Department currently has two Assistant State Service Officers that provide outreach services all throughout the state.
Below are the two current officers who provide coverage as follows:
Delray Dorsey– South Region.
MONDAYS (8am – 2pm):
JFK Building
NEW Location as of 10/1/2017
TUESDAYS (9am – 3pm):
Brockton VAMC 440 Belmont Street Brockton, MA
building 3 6th Floor Room 604A
THURSDAYS (9am – 3pm):
Jamaica Plain VAMC (9am-3pm)
150 South Huntington Avenue Boston, MA
C-wing Room C-32
Nicolle Phillips – West Region.
(413) 347-2307 or email at: nphillipsVFW@gmail.com.
MONDAYS (10am – 3pm):
Northampton-Leeds VAMC, Bldg 1, Room 1062. located at: 421 N. Main Street, Leeds, MA 01053.
TUESDAYS (10am – 4pm):
Springfield City Hall, Veterans Services in Room 101. 36 Court Street, Springfield, MA 01103. * Please call (413) 787-6141 to schedule an appointment.
WEDNESDAYS (10am – 4pm):
Pittsfield City Hall, Veterans Services in Room 204.
70 Allen Street, Pittsfield, MA 01201.
THURSDAYS (9am – 3pm):
Holyoke Soldiers Home, 110 Cherry Street, Holyoke, MA 01040. * Please check in at the main front desk
.