Modern vehicle technology may have memory function set by the vehicle owner which may need to be considered during the repair process.
Memory functions may include the following: seat position, radio presets, clock, mirrors, as well as ADAS features (Advance Drivers Assist Systems.) Customers rely on these settings to be restored as it was when it arrived to the repair facility. Documenting and resetting these features are NOT included in labor times from all three estimating systems.
A good check in process will document these settings prior to starting repairs as well as communication with the vehicle owner to make them aware of the possibility of losing certain presets during the repair process.
