Informal, expressive and energetic. Passionate, upbeat, lively and spontaneous. Driven by generating and exchanging lots of ideas. Creativity is their friend.
Example: "Oh, this is great! I've been wanting to jump on board. And if we pull one person from each department and have a working lunch, well...we could get this project done in no time!"
Strategy
Recognition is number one priority. Open to being an active participant, as long as there is some fun. They tap into current relationships for support. Networking creates opportunity to grow relationships.
Example: "You know, Jan, I bet if we take an hour to brainstorm some ideas, we can solve this billing problem asap. Remember, we did it last month. And if we get the plan to our boss by the end of day, we'll look like heroes!"
Flex if Problem Solving with an "I"
Now that you know their style, start with...
Tone/Words
Develop mutually acceptable/beneficial objectives. Acknowledge, praise and capitalize on their ideas whenever you can. If you have concerns, ask them for their input. Keep their "win/win" orientation in mind.
Example:
"Great job on the new graphic design for the package. Star Corp will love it. But this client is ready to launch the product at their upcoming convention. We are behind schedule, so how can we get the rest of the project completed by next Friday?"
Strategy
Be open and positive. Use a conversational, informal approach. Allow time for brainstorming. Illustrate your point with a personal story or testimonial. Include what the reward (extra recognition) might be.
Example: "You know Jan, I bet if we take an hour to brainstorm some ideas, we can solve this billing problem asap. Remember, we did it last month. And if we get the plan to our boss by the end of day, we'll look like heroes!"
