Week of October 16, 2017
 
Emotional Intelligence (EI) is about being able to control your own emotions and the emotions of others.

NEWS FROM AROUND THE WEB
How Hilton Sees Digital Today and in the Hotel of the Future

Imagine walking into a hotel room where your favorite TV shows, air-temperature and other preferences are already in place.

(Hotel News Resource) Read More
How Hoteliers Overestimated Their 2016 Performance

As general managers, controllers and directors of sales prepare their budgets and marketing plans for 2018, we present the results of our most recent look at the budgeting accuracy of U.S. hotel operators.

(Hotel Management) Read More
Fast-Moving Trends Keep Hoteliers Busy

Consultants agree that hotel owners, operators and developers must stay educated about all aspects of the global hotel industry, including the all-important topic of consumer trends.

(Hotel News Now) Read More
Hospitals Team Up With Lawyers To Aid Healing

Some health issues, try as doctors might, cannot be fixed within the walls of a health care facility - especially for children or other vulnerable populations.

(Modern Healthcare) Read More
5 Minutes May Be All You Need To Improve Inpatient Satisfaction

Physicians who spent a few minutes each day with inpatients and talked about their overall well-being as well as their medical symptoms noticed an increase in patient satisfaction scores, according to researchers from University of Virginia (UVA) Health System.

(Fierce Healthcare) Read More
How To Develop An Effective Patient Throughput Initiative: 2 Healthcare Leaders Weigh In

"The No. 1 misconception about patient throughput is that it can be easily solved with just a few changes led by the nurses or case managers," said Dr. Barndt-Maglio.

(Becker's Hospital Review) Read More
The Health Care Executive Order and Its Impact on Employers

President Donald Trump signed an executive order on Thursday, Oct. 12 that would change many aspects of the Affordable Care Act, also known as Obamacare.

(Workforce)   Read More
Friendly Court Reminder: Policies Can’t Stop Workers From Talking About Pay

By now, most savvy companies know they can't bar employees from discussing such things as salaries and working conditions. But that doesn't mean there aren't some companies out there that try to do it anyway.

(HR Morning)   Read More
There Are Two Types of Performance - but Most Organizations Only Focus on One

Our research into over 20,000 workers of all skill levels across U.S. industries, and a review of hundreds of academic studies on the psychology of human performance, shows that most leaders and organizations tend to focus on just one type of performance.

(Harvard Business Review) Read More
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