Gone are the days of primitive computing and simple band-aide solutions. Everything, today, the best solutions included, for your technology needs, come with a risk. The latest such risk? An infection called WannaCry Ransomware.

What is ransomeware and why is WannaCry Ransomware unique? Ransomware is a malicious software that restricts access to your computer and threatens to delete data unless a certain ransom is paid – like a kidnapping, except this time your data is kidnapped! WannaCry has infected government agencies in China, Russia, the US, and most of Europe; it caused a meltdown of public health services in the UK. Indeed, its danger is unfathomable!

What does this have to do with Exordium Networks Inc? At a precarious time in IT security and risk management, a long time Senior Living client of Exordium Networks contacted us with an alarming issue: community managers and nurses were unable to access imperative management softwares that ensure both the well-being of the residents and the effectual functioning of the community.

STEP 1: With super speed, Exordium got on this right away. We first ran diagnostics to determine the problem. After our data engineers gleamed through our diagnostics’ reports, we eliminated malware as a problem and narrowed it down to two possibilities: either McAfee was being a hindrance or Internet Explorer was not allowing these web-based softwares to execute. After much more sedulous poring, we concluded that it was an Internet Explorer issue. We took the initiative to contact Microsoft Support to further investigate this problem.

Microsoft confirmed that it was an Internet Explorer problem, and that system restores were mandatory. System Restore = New System = Old Data Lost = Private Client Information and Integrity of the community on the line = Exordium Networks to the Rescue!

STEP 2: Exordium Networks knows how valuable user data is, and the difficulty one faces after losing important data. Exordium knew it had to find a solution that would allow accessibility to the softwares and retention of all data. All Exordium hands were on deck to tackle this issue. Understanding that time is of essence, we uninstalled previous Internet Explorer updates and reinstalled them with stable ones and running special scripts, averaging minimal and involving mere user involvement in the process. We knocked out over many PCs in multiple Senior Living Communities with round the clock efforts by our Engineers.

The Step before all Steps: Prevention – Exordium believes in the “magic” of thorough research and having various back up plans – especially when it comes to preserving data.  With that initiative, we had previously installed various safety net preventive measures which included superior anti-virus software, real-time back up, and the ability to take control of users’ PCs with bare user involvement.

At Exordium Networks, we are inventive and enterprising, and always ready to work with you in tackling all your IT related problems and helping you find the best solution for your daily needs!