July 11, 2017
Talking with an "S"
What is an "S"?   Steady
They are relationship oriented, team focused 
& consistent
 
 
  How to spot an "S"
Conversation
Opens with a personal greeting

Example 
 "Hi there Susan, how are you today? How are those lovely kids?"

Pace
Methodical, process-driven, contemplative

Tone
Friendly, compassionate & soft-spoken

Focus
Relationships, natural listeners

Example
 "Joe, if you need help on that report, just let me know."

Power Cues
Family photos, mementos & serene artwork
    How to talk with an "S"
Approach
Non-threatening, wants to know something personal about you first

Wants
To know where they fit into the group & that their work matters

Pace
Give them time to prepare.

Example
"We will be reviewing department changes 2 months from now on June 29th."

Provide
A secure environment with as little surprises as possible

Save Them
Embarrassment. Prefer quiet one-on-one recognition rather than high profile.

Example
"Mary, great job on the presentation yesterday. It's being seriously considered by the executive team."



  Attention HR/Trainers Only

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