IMPACT | John Hyatt, President & CEO | 414-256-4808 | www.impactinc.org
When Disaster Strikes: The Role of 2-1-1
Photo credit: Jack Zellweger, Racine Journal Times
Racine, Kenosha, Walworth and Jefferson counties suffered major flooding when over eight inches of rain fell July 11-12, causing a n estimated $8.4 million in damage to public roads and infrastructure.

During the morning of July 12, County Executive Jonathan Delagrave declared a state of emergency and called on IMPACT to assist Racine County Emergency Management by documenting damage to private property. Residents were urged to call 2-1-1 or visit IMPACT's website to complete an online form. As of July 31, IMPACT collected over 775 damage reports on homes affected in Racine County. Another 60 reports were forwarded to  Walworth County Emergency Operations and officials in other counties.
 
As all 2-1-1 systems throughout the state and country are inter-connected, it is not unusual for 2-1-1 operations centers to help each other in the midst of a crisis. Recently, IMPACT 2-1-1 assisted United Way of Inner Wisconsin, another designated service provider, by collecting damage reports after homes in Barron County were hit by a tornado.

Highly-trained staff and state-of-the-art technology make 2-1-1s a vital component in efficient community response and contingency planning.

The Centers for Disease Control and Prevention (CDC) and United Way Worldwide 2-1-1 have partnered to develop a coordinated national network of triage lines for use during a severe pandemic. IMPACT has served as a pilot site for FLU ON CALL , working collaboratively with the Wisconsin Department of Health Services, the Milwaukee Health Department, the Wisconsin Poison Control Center, local United Way organizations and other Wisconsin 2-1-1s to ensure that residents can access information and referral in the event of a pandemic.

 
IMPACT changes lives, for good. Building on our nearly 60-year history, we provide the essential first step toward regaining personal stability, and collaborate to advance health and human services throughout Southeastern Wisconsin.
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