SWBC Financial Institution Group Partners with Hughes Federal Credit Union
- Enables credit union's use of SWBC's Call Center Services -
San Antonio, Texas, August 14, 2017 -
SWBC, an international financial services company providing a wide range of insurance, mortgage and investment services to individuals, businesses and financial institutions, today announced that its financial institution group has partnered with Tucson, Ariz.-based Hughes Federal Credit Union in order to provide the credit union access to its Call Center Services.
This service is integrated into Hughes' existing client platform, allowing SWBC to handle loan application calls on behalf of the credit union. This ensures faster transfer times for affordable pricing.
"SWBC representatives pick up in a timely manner, and are overall faster than the vendor we used previously," said Dan Martin, Centralized Lending Manager at Hughes Federal Credit Union. "In addition, the cost associated with the service is competitive with other vendors. There are others out there charging more and providing inferior service."
"We are looking forward to continuing this relationship as Hughes has already proven to be a valuable partner, providing insightful feedback on our services and effectively communicating with our representatives in order to help us best serve the needs of our clients and their customers," said Brad Young, executive vice president of AutoPilot services at SWBC.
About Hughes Federal Credit Union
Established in Tucson in 1952, Hughes Federal Credit Union has $1.1 billion in assets and 111,000 members. Membership is open to anyone who lives, works, worships or attends school in Tucson. The credit union is federally insured by the National Credit Union Administration, is rated A+ by the Better Business Bureau and accredited since 1974, rated 5-Star Superior by BauerFinancial. For more information, visit HughesFCU.org.
About SWBC
Headquartered in San Antonio, Texas, SWBC is an international financial services company providing a wide range of insurance, mortgage and investment services to individuals, businesses and financial institutions. SWBC's Financial Institution Group provides quality solutions and services that help financial institutions of all sizes manage risk, generate income and streamline operations. For more information, visit
www.swbc.com
.
