August 1, 2017
 Emailing an "I"  
What is an "I"? Interactive   
Email is for sharing thoughts & feelings 
  It's an "I" email when...
Starts with
Friendly, enthusiastic, energetic & uplifting greeting in a conversational style
Example
"Shelly, THANK YOU! Your referral is now my largest client. I owe you lunch."


Format
Covers multiple topics in one email, often mixing personal and business
Example
"Check out this cool article on leveraging our technology to connect with people. I'm starving, where's the lunch spot today?"


Tone
Optimistic, inspirational, & appreciative
Example
"You folks rock!!!! For the 3rd month in a row, you beat the deadline!! KUDOS!!"


Cues
Expressive, seeks recognition, comfortable with "tooting their own horn"
Example
"Wow...I'm flying high - got a raise - going golfing with the CEO & vacation starts Friday!"  
When emailing an "I"  
Pace
Write with feeling & share short stories.
Example
"Things are going well! Last week I fought with the copy machine; this week we're friends again! LOL."


Format
Include emoticons; using symbols to express emotions. (e.g. smiley face)
Example
"Hi Jim, I'm psyched about our assignment! We're going to kick butt!!!! - Dan :-)"


Provide
Show admiration for their specific achievements & accomplishments
Example
"Excellent presentation! Great info and so entertaining...you're hilarious!"


Cues
Be sure to include an acknowledgement and/or compliment.
Example
"Jan, again, thank you for an awesome job! - Brandon."  



  Attention HR/Trainers Only

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